Tropicana Casino & Resort

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Do Not Stay here

I was hopeful that my free night stay would be enjoyable. I even got an upgrade when booking. Well if I had paid for this hotel I would have requested my money back. I am sorry that I wasted my free night for this dirty hotel room. The hotel itself was so beautiful, but the rooms are old and dirty, even if in a non-smoking room u could smell smoke! The buffet on sunday morning was so over priced and the food and service were not good! Over all I would suggest u visit the hotel but dont stay!

Fun Hotel, Stiff bed

The bed was like a rock. The room was a non-smoking room still stank of cigarettes. Besides that great room for the money we spent.

great place to stay

Outstanding Hotel

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Lots of things to do.

There atre so many things to do just in the hotel alone. It's like you are in your own little world that you don't have to leave. From shopping to restaurants to the casino, you really don't have to leave the hotel. The only thing negative I'd have to say is just make sure you ask what tower your room is in. I didn't know where mine was and I walked aroung for a good 15 minutes trying to find my room.

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A good experience

We enjoyed our stay, however, we did not enjoy the dirty water that came out of our shower. We had to run the water for an extended amount of time, and nobody came to check on the shower's status. We were quite inconvenienced by this situation.

Hotel Check- in

The hotel check-in was available from 4pm which is typical for most hotels. My boyfriend and I tried to check into the hotel at 7 pm that evening. We literally had to stand in line for one hour and ten minutes in order to check in. While the reservation desk has close to 15 terminals, they only had one person working the normal check-ins and two checking in for VIP check-ins. There were a minimum of 50 people in line trying to check in during this time. Many, many people were complaining and several people missed out on their dinner reservations. I have never, ever had this type of terrible service before. I could not believe that they could not make a call and get more personnel to assist with check-ins. Poor, poor service.

Great Room, restaurant and Bars

As always, we really enjoyed our stay at the Tropicana. Great price, nice/clean room, had a wonderful meal at Carmines and enjoyed drinks at various bars on the property.

very poor rooms for the money.

We've stayed at this Hotel several times and the rooms were always decent, never great but decent. The room they put us in was very cheap and dated. We switched rooms for the first time ever and the second room was one small step up from the first. The rooms were basically what you would expect from a budget lodge or motel 6 type place. The location and the entertainment were great.

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