Tropicana Casino & Resort

very poor rooms for the money.

We've stayed at this Hotel several times and the rooms were always decent, never great but decent. The room they put us in was very cheap and dated. We switched rooms for the first time ever and the second room was one small step up from the first. The rooms were basically what you would expect from a budget lodge or motel 6 type place. The location and the entertainment were great.

Guest did not leave a comment.

great for parties

I stayed at the tropicana for my birthday with a bunch of friends, and it's definitely a great place to celebrate! the rooms were very large, clean, and new and could easily fit all of our guests and we got a great price! The hotel has so many restaurants, clubs, and bars inside of it we didn't even leave the hotel for the night to go out. It was pretty busy since it was Halloween weekend and we loved that there were a bunch of people on our floor to hang out with at 6am!

Hell Weekend

This is not somewhere you would ever want to stay. Atlantic City at it's worst. The West tower is a dump. All rooms with a king bed require you take a handicapped room complete with toilet riser and shower with roundabout grip bars and seat. Of course they do not tell you this when you check in for $$$$ a night. The first night Friday we called for security three times in the night for the suite next door which contained no less than 6 men swearing and banging on the walls all night. By 5:00 AM I felt safe enough to go to the General Manger who said he would move us as they were to be there again on Saturday. He told me to come back around 11:00 and he would have us moved. I did exactly that to learn that he had left at 8:00 AM and left no such instructions. Back to square one at 11:00 AM with no sleep. Grab a bench on the boards at least it may be quieter.

up graded

Didn't have our standard room available. Up graded to an ocean view delux room. Very nice.

Guest did not leave a comment.

I would stay again

Stayed in the west tower. very nice room and the front registration staff was so nice. loved being so close to everything

Guest did not leave a comment.

Good place, good price, nice room...

Stayed here twice and both times the room was very clean and comfortable. The only minor issue is the location of the hotel on the boardwalk. It's not TOO far but a bit of a walk from the hotel to lets say the mall or outlets. Many cool little stores in the mall and just found out they have an IMAX theater in there too(unfortunately it only had 2 films showing, but still awesome movies). I'd recommend it as a decent place to stay if you are tight on cash.

Guest did not leave a comment.

Great location, horrible room.

I must say I was very disappointed when I got to my room. The furniture was very out dated and the carpet was absolutely disgusting. I can't count how many stains were on those carpets. My room was in the Havana Tower. The postitive things is the Tropicana enviroment the casino, bars, restaraunts were great but room was gross. I won't stay again what a disappointment.

Awesome deal but slightly less satisfactory on customer service

I am very satisfied with this hotel except for customer service. Three concerns that I have: 1. The valet wasn't exactly friendly when I said that we were only going to check in. He was friendly at the beginning when he thought we want his service. 2. The check-in took a while, at 11:30pm. I got the keys by 12:30pm. There were only two front desk receptionists, while there was a long queue of people. 3. When we called to order food in-room, the person who answered the phone sounded impatient and was just trying to be patient. When I wasn't able to hear him, I said, "I'm sorry. Could you repeat that please?" Then, he replied to me with a strong and annoyed tone. Do note that we had a water main break Saturday morning. The emergency was sounded through the PA system, and the security personnel were present and ready. I was impressed by this, especially that they have that emergency PA system. In addition, the security personnel was courteous enough to calm down customers and instructed us nicely to go back to our own rooms and not worry about it, eventually.

Guest did not leave a comment.

Guest did not leave a comment.