Travelodge Santa Rosa Downtown

We checked in after 10pm and when arrived we had to wait over 45 minutes waiting outside the hotel, continually ringing the bell. We had 2 rooms with 2 queen beds in each room. When we opened the doors there was a horrible odor in both rooms, the box spring on one of the beds were broke, the curtains were disgusting, had cut off, frayed, and stained! The bathrooms sink had no hot water, and water ran off onto the floor. Breakfast was 2 stale cereals and mini muffins. There was 2 towels in each room. When we complained to corporate they said the manager has to handle it. 17 calls later still no return calls. I would not ever recommend this to hotel to anyone!

We reserved a room with 2 queen beds and all they had available and acceptable was a room with 2 doubles. The one with the queens smelled horribly of cigarette smoke. The hotel seems to be going through somewhat of a remodel and there was network and phone wiring running between the rooms up at the ceiling on the wall. There was also open wiring boxes where we could actually see into the next room. This was even more unfortunate because this next room was a smoking room and the smell drifted into our room. Even after we blocked it off, more smoke smells were coming from somewhere else, possibly the vent between rooms. It was one of the worse rooms I've stayed in in a long time.