Travelodge AT&T center /I 10 East

Served the purpose

Needed just a place to sleep that was close to AT&T center. Hotel was clean, staff was plesant, and perfect location for my need

Guest did not leave a comment.

Rude Staff

The entire experience was a negative one. I reserved 2 rooms and when we checked in only one room key was activated and I had to return to the front desk. The next night my room key stopped working and the desk clerk was very uncooperative about helping us get into our room. We spent an hour trying to convince him to come and see that there was a problem with the door. He was also rude to another quest who had locked his key in his room. I will never again stay at that Travelodge and may never stay at any Travelodge.

Never Again

The hotel is in dire need of attention. The hotel is very dirty, in a bad neighborhood, and in my opinion unhealthy. I would never consider staying there again. The management is unfriendly and non-cooperative.

How Not To Treat Guests

Arrived at check-in time 3PM on a Sunday. No other vehicles in parkingt lot-they were expecting me?--room not ready until 3:30--had to wait in lobby at uncleaned tables set out for continental breakfast. Deposits required for everything,ie. iron, phone--I was using credit card-still had to go to lobby, wait extended times to get these things. Breakfast included was stale bread and not much more. No pastries or even milk for the cereal. Remote for TV didn't work-took to office rpeatedly and on the third day of my stay they finally took the time to find one that worked. Luke warm water. Noisy plumbing and bugs--not sure what they were. If not for a non-refundable 6 day reservation, I would have gone elsewhere. REALLY glad when my stay was over!!!!!!!!!!!

You get what you pay for

This hotel is pretty run down. My room had a funny smell and was just generally worn out. On the positive site, it was very affordable, had clean sheets, and the front desk clerk was friendly. It is also very easy to access off I-10. Don't expect much, and you'll be satisfied.

needs improvement

hotel is not maintained well. and there is not need to have calls at 10 am to remind of time to leave

Guest did not leave a comment.

Good place to stay if you are tired after a long day

It was okay. Clean, and easy access to highway 10 and not a bad drive to downtown area. I wouldn't want to actually spend time there but it was fine for sleeping. We were busy with our sons Air Force graduation so we didn't mind but not a place to hang out by the pool. They tried to charge us 20 dollars just to use an iron and there were some construction workers doing a job there that used the swimming pool. As far as the breakfast goes it was only frosted flakes and bad coffee. It was very clean and the beds were comfortable and the AC worked perfect. Good place if you are just tired after a long day.

Worst Hotel Yet

I have been traveling (job related) throughout Texas for the last 4 months. I have stayed in many hotels and I can honestly say that this is the worst hotel that I have stayed in the entire 4 months. The desk clerk disinterested and at times rude. The hair dryer did not work and I could not get any help with that problem -- in spite of the fact that I was on the way to a job interview. The room was not clean. I saw only one other car in the parking lot, so being too busy could not be a valid excuse. Would not recommend this hotel.

Guest did not leave a comment.

Needs Improvement

The beds were hard as a rock and the restroom smelled of urine.

Disgusting...

Brown slime on the sink (think it was tobacco chew). Plugged/overflowing drains in sink & shower Shower did not work well (limited spray) Smelled like smoke (in a non-smoking room) Only 2-towels provided for 2-people (total)? Front office smelled like sweat

It's okay!

The location was great but would not walk to concert.The room was clean Need to fix ice machine, need to have irons that work. Could not check in early without paying more(did not like that!!!)was there at 2pm.