Travelodge AT&T center /I 10 East

Good room for the Price!

By reading all the negative reviews about this hotel, I was a little apprehensive about staying there. It turned out to be fine. When you get there they do ask for a $25 refundable deposit which I did get back when I left. The room was only 3 or 4 exits from downtown which was very convenient. I would stay there again. Thanks Hotels.com.

Great room and location

The room we stayed in was very clean and very comfortable. The staff was very friendly. This was the first time we used Hotels.com and we recommend it to anyone looking for a great bargain.

Needs Improvement

When we first got there we went to check in and the person at the front desk didnt speak very good english and i couldnt understand anything he was saying. They made me put a $20 deposit even though it was already charged to my credit card and i didnt understand why so i was pretty upset about that. Then they didnt have any extra pillows or blankets without charging us for them. We were standing outside the hotel waiting on our friends and the hotel manager drove by and told us we couldnt be having a party outside even though we were just waiting on our friends to come outside so we could leave and go do what we had planned for the day. Overall i did not like the hotel at all. I would recommend staying somewhere else even if it cost more. next time i go to san antonio i will stay somewhere else even if it cost a little more.

Great room for the money....neighborhood was a little rough, but accomodations were fine.

Great room for the money....neighborhood was a little rough, but accomodations were fine.

Ok for location but a litle creepy

It was a good location for the AT&T Center, but i wouldnt stay there by myself. Its right next to the hwy and its a little creepy there. Also, the front guy was having issues with the reservations of our rooms becasue the people checking in were not the people we had put down when we reserved them. Not a big deal, right, well he took a little while before he realized it was ok. The rooms were already paid for, so i told him he had to find a way to make it work.

most harassing hotel i've ever stayed ay

when i first arrived at the hotel i was greeted behind a bullett proof glass window and i told the guy i just had surgery and i had an infant and a dog and i needed something on the bottom floor so it would be easier for me. he did not listen to what i told him and that evening i was not feeling too well because i just had surgery and i needed to rush to the restroom where the door was jammed shut! and to top that off my grandmother came to get my dog and the baby and the hotel staff(about 3) came to my door to tell me they need more money for the dog that was not even there so being sick and sore i just handed them 20 dollars and about 5 minutes later i get another knock at the door and did the same and then 5 minutes later they came again! so all in all i ended up giving them 60 dollars from them coming to my door. then a few minutes later they started calling me on the phone in the room and cursing at me about how they need more money from me. so i told them i was checking out 2 days early and i wanted at least a days rate back and they refused.

Great room for location

It was a great location if going to a concert at the At&T center.

Great for the money

Goo hotel and close to the AT&t center. $8 cab ride for 4 people. Would recommend.

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It was worth the price

Worth the price but wont go back. In a bad neighborhood. Away from Sea World the whole reason why we went. You had to travel thru the hood to get something to eat that was near the hotel. Construction going on at the hotel. Didn't feel safe because of where I had to park. Pretty clean room, clean outside pool. Fairly nice people, but we had a good vacation.

Good for the Price

The room was very comfortable. I think they were in the middle of remodeling but overall it was nice for the price.

terrible experienc!

i booked this hotel through hotels.com.  thinking to myself that they are respectable.  i was so wrong.  for starters the area, was scary.  in the neighborhood there were bars on the windows of the homes.  the outside of the hotel looked terrible.  the room doors and rails the paint was all chipped/worn off.  so i asked the manager about the cancelation policy, since i had just booked it 4 hours prior, & not even seeing the room.  he wouldnt let me.  the room had a terrible terrible odor. it was an odor of somethng dead mixed with mold odor.  the furniture looked like it was from the 80s.  the baseboards on the walls were coming off.  a mount light on the wall was just hanging there.  looked like they wrapped paper around the screw and tried to put it back in the wall, and it didnt hold.  then i called hotels.com to express the lack of qaulity with this hotel.  the lady i spoke with called the manager to discuss & he was such a jerk because he still wouldnt let me cancel my reservation.  so in the end we let this hotel, went and booked another hotel.  dont waste your money on this hotel!!!

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