TI - Treasure Island Hotel and Casino

Great place to stay except for the fees

After looking for rooms at MGM & MB, we discovered TI was a good $100 less and for bigger room. We took it in spite of the ridiculous fees that MGM Resorts tacks on. If not for the fees, we'd gladly stay at TI again but we'll boycott the strip hotels that charge the high fees. They charge the fees so they can compete with others in the search engines that only look at room rates. We rented a car and free parking at the casinos was aplenty and convenient so we'll stay off the strip and just drive to the strip when we feel the need. We stayed in the TI Petite Suite and it was a pleasure to have a spacious room and 2 bathrooms.

Guest did not leave a comment.

New Resort Fee? REALLY! Not cool!

Since Oct. 1st there is a new Resort fee. It's not a single charge, it's DAILY!!! So 3 days +12% tax = $67.20. That's really not okay. I've heard of resort fees for use of wave pools at resorts or a $10 a day parking fee, but this daily resort fee makes me want to look some place else on my next visit to Vegas.

Watch out, everybody

It is really important to note that after you've made your reservation commitment, and your credit card has been charged, you will receive a separate email from the hotel with the "Helpful Info" that you will be charged an additional, large, nightly fee for the use of the facilities, which includes spa entrance, internet access and newspaper. Then, when you get to the hotel, the spa will be closed, there will be no newspaper at your door (you have to get it in the lobby, which nobody mentions), and there's a big sign in the room announcing the hourly rate to use the internet, which you are evidently supposed to ignore. I am outraged at this bait and switch tactic. The posted rate plus this extra fee is equivalent to a larger room in a much nicer hotel. The staff will blame all this on the "new owner." I don't know who the new owner is, but my recommendation is that you don't give him any of your money. I regret that I gave him mine.

Needs Improvement

Check-in was awful....one person checking in about over 100 people...waited almost an hour.

TI

It was just OK for the money. Customer service was not outstanding.

Bug Bites

I stayed at Treasure Island and we ended up getting mosquito or some sort of bug bites. Otherwise, the room was nice and the bed was comfortable.

a hotel you can sleep in!

Stayed at TI to attend a trade show. The beds were so comfortable that it felt great after a long day of work and would pass out once we hit the pillows. Location is convenient to Mirage, Venetian and Harrahs. Only had time to eat at the cafe, Francesco's was turned into a Pizzeria (bummer). The steakhouse seemed like the only higher end Restaurant but we did not eat there.

nice hotel

great hotel for younger people 30ish

Guest did not leave a comment.

Nice Hotel

This hotel was very nice - The line to check into the hotel was very long and had to wait a while to check in - They definately need additional staff working.

Price is great; service lacking

The night we checked in it was cold by Las Vegas standards (upper 40's/low 50's). TI had the air conditioning on in the room. Tried to turn the heat on, but cold air kept blowing. Called front desk, and the had someone up there quickly. The gentleman was kind enough to say it could take a few minutes to a few hours to fix and offered to put us in another room. Fine, no problem. They did not, however, offer to bring the new room key up, nor did they move the luggage. A few days later when we checked out, I did it through the television. I requested that a statement be emailed to me; 5 days later, I have still have not received it. Not a horrible experience by any means, but nor was it a "treasure".

Guest did not leave a comment.

Great hotel, not great service

Just to be clear, when i'm playing $100 a hand blackjack, the last thing i need is a haggered old waitress standing behind me saying, "do you need change? do you need change? do you need change for a tip?" for the $3 beer she just gave me. I don't mind tipping. In fact, i usually overtip. What i do mind is being coerced into tipping when im busy gambling. Other than this pitiful display, the rooms were great. Very comfortable bed. Great view. Although as with all hotels, probably 25% of the towels you get are gunked up with stains.