Thon Hotel Brussels City Centre

I asked for a recipt for when we left oof our final bill for tours that we had paid for - I was told we do not give recipts if you have a zero balance. I have never been told this in any hotel that I have stayed in. I have no way to check if they double c

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tiny room

room was very small even for European standards, the shower was likewise small and the curtain clings to your body when you shower--and I am petite! Also, the retaurant was often closed for various reasons like "the chef is sick today." what?!!?

Not a Business Friendly Hotel

Very small room with inadequate storage for two occupants for more than a night or two. No adequate working surface. Extremely high charges for internet and telephone services. Communications to AT&T Direct blocked from Lobby Pay Phone. No direct routing of incoming callls and inattentive operators.

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Nice hotel, not so great service

The sidewalk in on one level, but the reception area is a stairway or elevator ride down. There is no one at street level to take bags in. We got someone to take our bags up to our room only by complaining (2 people, 4 bags, one was 86 years old). The hotel was very comfortable, however. Nice breakfast, bar. Some reception people were nice, others cold.

Horrible Service

The service was the worst I've had of the ten hotels I've stayed at in Brussels. Also, the interior decoration of the rooms is ugly.

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Outstanding Hotel

Maid did the least cleaning possible. Basically all that was done was my bed. My shampoo and soaps did not get refilled. It most likely was that I took my own shampoo, but I use the hotels to wash my clothes. This was actually the first hotel I have ever stayed in that did not replenished shampoos and soap. Everything else was awesome, location was great! Hotel provided map of the city, room was clean, staff were very friendly and spoke English.