The Windsor Suites

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Great Value

The staff was very helpful and friendly. The room was spacious and very clean. Recommend.

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Simple, Basic Hotel

Older hotel that appears to be undergoing renovations. The hotel also serves as apartments, which is an interesting combination. Large bedroom and living room area would be good if many people sleeping over (family).

Not a Happy customer

There was nothing I loved or liked about this hotel. Our first night, there was a strong odor as soon as you stepped off the elevator. This odor was very unpleasant. The odor was in the room which made sleeping hard. I would not stay at this hotel again. There was a cooking stove in the room which I was very uncomfortable with. Just imagine someone cooking and falling asleep.

Great room for the Money

While older in appearance, we found The Windsor Suites to be practical, comfortable and friendly. I liked that the elevators required a keycard to operate (safety); breakfast, while not exotic, was free and included waffles and cereal. The location was close to the downtown sites so we walked everywhere. The room was spacious enough, included an easy chair, free internet, and a kitchenette, which we didn't use as a kitchen, but enjoyed having the extra sink. We had a walk-in closet (albeit older looking) and nice bathroom amenities. I would recommend it, especially for families trying to stay in one room.

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good room for the money

room was clean however the bathroom needs to be bigger and the tub/shower drain drained very slow which caused the tub to almost over flow not able to take a long enough shower

More Stars than Dollars in Center City:

I stayed 2 nights at the Windsor and was very pleased with the creature comforts. The studio room (with kitchenette) was ample, with 2 writing tables suitable for work and/or eating in. I saw many younger, party-ready guests in the lobby and elevators, but my room stayed completely quiet. Desk staff was friendly and helpful; I didn't use room service or other staff. It's about 3 blocks from Rittenhouse Square, 15 minutes from the Art Museum, and a half-hour walk from the Drexel and Penn campuses in one direction or Independence Hall in the other. For a downtown experience, this is an excellent value for the money. I'd gladly stay again.

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Never again

I have never been more dissatisfied with a hotel. I booked 2 rooms, one of which wasn't ready until an hour after check in time. Once we finnaly got to the room, it smelled like smoke. They said they would try to find us another room. When they did, it was 2 double beds and not a king as the previous one was. No one offered to help us carry or push our cart full of luggage. There was no hot water in the shower. They didn't even bring the room keys up to our exisiting room, I had to go up and down to check and get the keys myself when my 2nd room was finally available. To top it all off, when I got my car in the morning from their garage, there was a huge scratch on it!

Outstanding Hotel!

The hotel was not what we expected, in a good way! It was very clean, the staff was outstandingly helpful and nice! There is breakfast offered every morning with staff helping you work the appliances and to just see if you're doing okay. The suite we stayed in was very big for 3 people to stay in. Would definitely stay there again!

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