The Westin St. Francis

Union Square

The hotel location is great. Right at the Union Square. Everything is a walking distance especially to the bart system. We didn't even have to rent a car. We walk everywhere and took the bart and taxi. It's great!!

Great but don't park there

Good hotel staff. Friendly but at times distracted. Be aware parking is $50.00 per night.

Guest did not leave a comment.

Union Square

Love hotel. It's very nice and convenience to go anywhere. The hotel located right at the union square. I can't complaint.

Hotel Stay

The location can't be beat. Everything was excellent. My only comment would be that the doors are very heavy; you can hear the doors near your room closing as you relax in your room. This was in the old tower of the Hotel. The new tower might be different.

Guest did not leave a comment.

Great Location

Able to walk everywhere from here.

Guest did not leave a comment.

Guest did not leave a comment.

Nice hotel in loud neighborhood

Two nights for business. Was vary satisfied with hotel and amneties. One complaint; loud street music playing till 1030pm both nights in the middle off the week. Otherwise good room service and staff. Room was good as usual with Westin's.

Lovely, old hotel - excellent location.

Lovely hotel. Old, but charming and comfortable room. Wonderfully "comfy" beds and bedding. Shower... almost no shower pressure, unless the temperature was very hot! Be sure to ask for a room that does not have a door between rooms - could hear neighbors' conversations too easily! (The main lobby was "currently under major renovation".) Excellent location bordering Union Square.

Awful experience

I have been to San Francisco many times and always had a great stay at the Hotel Adagio. I decided to try something new, which was a big mitake. The Westin provided horrible service with very small rooms. We waited in a long line wrapping through the lobby to check in and were then given a room with broken air conditioning. After being relocated to a much smaller room we continued to be dissapointed. The hotel is very large and very busy. It is very loud all hours of the day.

Beautiful hotel but needs improvement

This hotel is beautiful, however, it does not include amenities that come standard in other hotels. We stayed in the original tower and the room was very small and needed updating. The room had a musty odor and the bathtub would clog about a minute after turning the shower on. Hotel staff was very professional and helpful. Parking was expensive but comparable to other hotels in this area. The fitness room was only available at a fee that compares to my monthly fee for my fitness club back home, so we opted to workout outdoors. Location was the factor that drew us to this hotel, it has an amazing location but I would probably not stay here again. Not worth the price.

Outstanding Hotel

This hotel is well located in San Franciso and has all the amenities that I need and that my wife require including workout and spa facilities.