The Westin Paris

Beautiful hotel, wonderful staff, room small

Enjoyed our visit very much. Excellent customer service as usual at Westin. Our room was comfortable and well furnished but quite small as one would expect for Europe. Location cannot be beat, central to everything. We had a great view of the Eiffel Tour, Tulieries Garden and many other locations from our room. Beautiful.

great hotel

Great Hotel...smallish rooms...good service...good restaurants nearby...nice breakfast...take airport bus only a short walk from the Opera drop off.

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Great Location

Right opposite Tuileries and close to Rivoli and Concorde. Room was small and noisy. But they did allow early check in and were very courteous.

Very Expensive, but great location

I stayed in a room which was very expensive considering the following things. 1) I could hear any noise in the room next door. Every time anybody talked I could hear then as if I was in the same room with them. Thankfully the room next door was only occupied the first night I stayed there. 2) The shower ceiling paint was chipped. Management did have letters in the rooms apologizing for the inconvenience when I arrived. 3) The room was very very tiny for being so expensive.

Great Hotel

Great Hotel . Excellant location & very helpful concierge .

Great location. A Bit Frayed at the edges.

We stayed at the Westin for my 40th birthday in March. We chose it because we have stayed at many Starwoods hotels and have found them to be a great value. We enjoyed our stay overall. Great location. We walked everywhere. It was great to have the gardens and the Louvre so close by. A couple of pet peeves would be the charge for internet service. We had to sign up for a $30 service plan and our credit card number was stolen when we entered it to use the computer. Our account was immediately shutdown. The hotel staff was as helpful as they could be, but the internet service provider is not owned by the hotel. An outside vendor runs the pay per use system. Better to bring a lap top and find a cafe with wifi -they are everywhere. Also, our room booked through hotels.com was extremely small and dark facing an inner "courtyard". Really it felt like we were facing a brick wall. We upgraded rooms for a substantial charge and ended up with an incredible view of the Eiffel Tower. The room itself was a bit shabby but the view made up for it. We enjoyed the breakfast that was included and the cocktail lounge was a lovely place to unwind after a long day of walking and sight seeing. A nice hotel, but it could be spruced up a bit. Its a good place to stay for business and for a vacation. The location is terrific and overall the experience was very good.

Good experience

A bit expensive but excellent location and very confortable

Nice looking hotel, good location, too costly for what you get

My entire closet floor was soaking wet. I saw a rat in the downstairs bar. The restaurant downstairs was less than eager to have you eat there. They repeatedly refer people to the bar instead. There is a lovely courtyard with tables and chairs, but they keep the doors locked at night so it is not accessible. I ordered room service every morning I was there. It was, of course, expensive, but one day they added on costs and it was difficult for me to have the excess charges removed.

Above 5 star

I have stayed at other 5 star hotels in Paris before, this was the best.

very nice, grand hotel

Very courteous check in staff, stayed in a quiet room with nice amenities. This hotel is a converted monastery and is very grandiose, as is typical for the hotels in this part of Paris. I would recommend for location and service and luxuries.

Great Location - Recently remodeled - Keep it that way!

I spent six days in Paris at the Westin. I was really impressed. Beautiful building, attentive service, overall a great experience.

Guest did not leave a comment.

Problem with view

I booked a deluxe room which was described on your website as having a city or courtyard view and soundproofing. When we arrived, we were given a room looking out at a building. When we asked to change, the manager gave us a room overlooking the street, however, their was major construction taking place right in front of the window. The room also had a connecting door with loud children on the other side of the wall, so it certainly wasn't soundproof, and it was on a smoking floor, even though I requested non smoking. The next morning, I asked to change rooms again, and we were given a room on a non-smoking floor, that was quieter, however, it still looked out on construction. The manager also claimed that there were deluxe rooms with and without views, however your website only listed a deluxe room with and without a breakfast. Other than the problem with the view, the hotel is in a great location and staff were polite and spoke fluent English.