The Westin Nova Scotian

Rude management, but otherwise very comfortable

The only experience that marred our stay was an encounter with one particularly rude and unhelpful manager on duty on the last night of my stay. I called to ask what might be the best way to get to the airport the following morning. His curt response was, come to the front desk and we'll give you directions. I explained that I meant should I take a cab, or was there a shuttle, etc. "Sure, whatever." Well, is there a shuttle schedule you can tell me about? My flight leaves tomorrow at noon. "Yeah, I think there's a shuttle that leaves around 10." Not only was he terse, for no apparent reason, but when we checked out the following morning, we discovered that the shuttles left at 9 and 11; there was no scheduled shuttle that would get us to the airport in time. Thankfully, the lady working the front desk very kindly arranged for us to be taken to the airport, and apologized for the manager I had spoken with the previous evening.

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Great location in Halifax, N.S.

Excellent location to wonderful bars and restaurants and great service. Quick checkin and very friendly staff. Free shuttle to local points of interest. Remodeled room was very nice.

comfortable but pricey

I give this hotel a 3 star overall rating due to the hidden costs of having to pay additional rates for internet,parking and especially the $4.95 for the bottled water that is sitting in the room.

Needs maintenance improvement

Harbour view is outstanding. Staff were very friendly and considerate. There was a problem the first night with condensation leakage from the a/c unit and the rug in the room got very wet. This was very inconvenient as we had to move to another room.

Great Stay!

We stayed seven nights and enjoyed every one of them. The hotel is one of the older properties, but it has been nicely re-modeled. We shelled out extra for the "harbor-view" room, which was definitely worth it (although I doubt there is a bad view from any of the rooms). It is a little farther down the boardwalk from the other hotels in town, but the walk isn't bad at all. This is especially true as the "improved" portions of the harbor-front move closer to the passenger cruise ship terminals, which is right across from the Westin.

great choice

Location was great for walking to the downtown area. Rent a car desk inside lobby makes it easy to get car when needed. Transportation to airport was available if booked at front desk ahead of schedule. helpful and friendly staff.

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A Beautiful Location; But Needs Upgrading

We weren't given the rooms reserved; the bathroom fixtures were not working right; and surprised to have to pay for internet service. Otherwise, the staff very friendly and accommodating-- tried their best--a great location; beds very comfortablce; and very quiet.