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The Westin Grand Washington DC, Washington, DC

The Westin Grand Washington DC

Star rating: 4.0 of 5
2350 M St Nw
Washington, DC, 20037
866-539-0036
Average Rating
4.2
Recommend
84%
74 Guest Reviews

from $159.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 17

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Review Details for The Westin Grand Washington DC:

  • 84% Recommend
  • 4.2 Average Rating
  • 74 Guest Reviews
Hotel Service
4.1
Hotel Condition
4.2
Room Comfort
4.4
Room Cleanliness
4.4

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All Trip Types
(74 ratings)
Average Rating 4.2 of 5
Business
(20 ratings)
Average Rating 4.7 of 5
Romance
(9 ratings)
Average Rating 4.3 of 5
Family
(18 ratings)
Average Rating 4.1 of 5
With Friends
(5 ratings)
Average Rating 3.8 of 5
All Others
(22 ratings)
Average Rating 4.0 of 5

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Trip Type: Special Event Review 1 of 74
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 74
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 3 of 74
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 4 of 74
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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nice hotel good location

if you are inrerested in staying in the georgetown area this is the hotel for you. clean modern rooms. only two main concerns, i was charged by hotels.com the total 4 night stay rate, then i was charged the same by the hotel. when i went to the hotel front desk, they were not very friendly or helpful. it took them 2 days to take the charge off. the young woman at the desk kept correcting me. it tainted my stay at a very nice hotel.

 
Trip Type: Business Review 5 of 74
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 6 of 74
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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A wonderful hotel.

My stay at the Westin Grand was very brief but I found it to be extremely nice and the staff especially was very friendly and welcoming. The location is perfect and I was able to take a short walk to Georgetown in the morning before my morning meeting downtown. The rate was also excellent for such a nice property and I would definitely recommend the hotel to business and vacationing travelers.

 
Trip Type: Not Provided Review 7 of 74
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Customer Service

This hotel provides outstanding customer service which is very important to me.

 
Trip Type: Romance Review 8 of 74
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 9 of 74
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
3.0
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Not Impressed

The hotel itself was nice. I was a little disappointment with the room. The toilet was dirty! I was shocked! Also, due to size of the room the full length mirror inside of wardrobe was not able to be used because you couldn't open the wardrobe door all the way.

 
Trip Type: Business Review 10 of 74
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 11 of 74
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 12 of 74
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 13 of 74
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Great Location

We were within walking distance of many restaurant and shops. Just across the street is the Uptown Cafe. Very convenient for quick breakfast/lunch. They also have a great salad bar. I was a bit disappointed with the lobby/restaurants inside the hotel itself. It was just missing something.... The bed was super comfortable. At the time of the booking there were no doubles availalbe so I had to take the King bed option. The room was obviously designed for just 1 person. The closet space was small for 2 women (my daughter and I). Not enough towels left for us in the bathroom as well. Still overall our stay was nice. The staff just outside the hotel (the ones who help get your car/luggage) are very courteous, helpful and just genuienly pleasant.

 
Trip Type: Special Event Review 14 of 74
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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GREAT HOTEL

not in the most convenient area but well worth it and luxurious

 
Trip Type: Special Event Review 15 of 74
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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