The Westin Grand Vancouver

Grand Westin Vancover

The hotel was very nice, the major problem I had was the cost of breakfast $46 and the price of parking $26 a day. I would not stay in this hotel again due to these extra cost.

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Central and value

I got a great deal on an upgraded room - very comfortable, one of the quietest hotels I've stayed in for a long time. Very small lobby area. Easy walking to many of the neighborhoods I wanted to explore.

Outstanding Hotel

Our hotel room was spacious and luxurious. The bed was so comfortable I could have stayed in it all day each day of my visit. The staff was very friendly and helpful. I will definitely stay there again when in Vancouver.

Great location, service lacking

I arrived at the hotel early from a cruise. I was impressed with the promptness and professionalism of the staff. The hotel is in a great area and close walking distance to everything we wanted to see (Chinatown, Parks, Shopping, Museums, etc). We arrived at approximately 1:00 pm and check in was not scheduled until 3:00. The receptionist suggested we go to lunch and come back in an hour and the room should be ready. We arrived back at 2:05 and were informed it would be another 35 minutes since they just started cleaning the room. We had some friends in the hotel so we took off and came back at 3:00, the room was ready. Wanting to see a movie we left at 3:15 and arrived back around 6:30, we finally called for the luggage to be delivered at 8:00 (the receptionist took the luggage tag at 1:00 to have it delivered to the room). Temperature in the room was never comfortable; it was either too hot or cold even though we never adjusted the thermostat. Water pressure was horrible and the cleaning crew kept flipping the master power switch so nothing in the room would work. I had reviewed all prior comments prior to booking the room. I should have paid more attention to them since it would have save some frustration. When checking out, my balance was 0.00 (remember you have to prepay for the room). Today, a 70.00 charged hit my credit card and I have no clue what it is for. If you are willing to deal with some frustrations, this is the place to stay, location and view. Avoid the restaurants due to price and quality of food.

"FABULOUS'

The people are so friendly and the room is super clean

Nice room and friendly staff

We had a nice stay here prior to boarding a cruise ship heading to Alaska for two weeks. We were able to check in early, Bell staff gave some great suggestions on getting around in the city. Nice grocery store next door where we picked up dinner to take to the room vs. eating out. Would certainly stay there again.

Good Location

Vancouver is a great walking town and this hotel is centrally located to Gastown, the shopping on Robson Street and to the great restaurants in Yaletown. The hotel is well maintained and our rate included breakfast which was very good. I'm glad it was included or I don't think we would have eaten there. The quality was very good but the cost at would have been too high had we had to pay for it. The room was very nice and roomy with a great view of the harbor. The staff was very helpful and if there is one drawback it is the speed of the elevators. Two elevators for the size of the hotel is not enough. We had to wait a few minutes quite often. Certainly not that big of a drawback. I would recommend the hotel to friends and would stay there again.

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Guest did not leave a comment.

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Comfortable Accomodations

My husband and I spent a night here after a cruise. Room (Corner Balcony Suite)was nicely appointed and very comfortable with compact kitchen, balcony, sitting and sleeping areas. Bathroom was huge. Our room was on a lower level, so the view was not the greatest. Staff very cordial and accomodating. Front desk staff were only able to provide change in Canadian bills, so did not work for us as we were leaving the next day and did not want to have a lot of Canadian money left.

Outstanding Hotel

I just loved Westin Grand Vancouver. It was great and not to expensive like so many hotels are. I loved our room and the view. The service was outstanding and I never complained. I hope to go back to Westin Grand Vancouver very soon.

Needs Improvement

The location was great, and within easy walking distance to downtown, Gastown and Yaletown. The corner room arrangement was nice, as well as the kitchenette. However, the Heavenly bed was not "Heavenly"; the comfort was on top and not underneath ones' body. Also, having stayed five nights, we requested a three hour courtesy check-out; they wanted to charge for one and one-half hours of this time. We are still in search of a better bed.