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The Waldorf Astoria, New York, NY

The Waldorf Astoria

Star rating: 4.0 of 5
301 Park Ave
New York, NY, 10022
866-539-0036
Average Rating
4.4
Recommend
86%
576 Guest Reviews

from $199.00

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Review Details for The Waldorf Astoria:

  • 86% Recommend
  • 4.4 Average Rating
  • 576 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.4
Room Comfort
4.4
Room Cleanliness
4.6

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All Trip Types
(576 ratings)
Average Rating 4.4 of 5
Business
(76 ratings)
Average Rating 4.2 of 5
Romance
(142 ratings)
Average Rating 4.4 of 5
Family
(102 ratings)
Average Rating 4.5 of 5
With Friends
(101 ratings)
Average Rating 4.4 of 5
All Others
(155 ratings)
Average Rating 4.4 of 5

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Recommended

Reviewed by a hotels.com guest on November 15, 2009 Trip Type: Business Review 1 of 588
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 14, 2009 Trip Type: Family Review 2 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Experience

Great service. Wonderful location to park, museums, and attractions.

 

Recommended

Reviewed by a hotels.com guest on November 13, 2009 Trip Type: Special Event Review 3 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Cristy C from Chattanooga on November 11, 2009 Trip Type: With Friends Review 4 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Grand old hotel

The public spaces of the Waldorf=Astoria were beautiful, grand and as spectacular as you would expect. Though our room was perfectly comfortable and clean (and I loved the bedding), it was nowhere near as grand as the public spaces. The Sunday breakfast buffet at Oscar's was pricey but good. We also saw a spectacular Sunday breakfast buffet in the main lobby bar with every food available - I can only imagine how expensive that would have been.

 

Recommended

Reviewed by a hotels.com guest on November 11, 2009 Trip Type: With Friends Review 5 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 9, 2009 Trip Type: Business Review 6 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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customer service

I accidentally left my computer in the room and they had it fed-exed to my office the next morning. My mistake, but they took great care of me.

 

Recommended

Reviewed by a hotels.com guest on November 8, 2009 Trip Type: Special Event Review 7 of 588
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 7, 2009 Trip Type: Family Review 8 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 4, 2009 Trip Type: With Friends Review 9 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Stay

The Waldorf isn't a new hotel but it's still wonderfully comfortable. It's so rare to have a large bedroom with high ceilings that isn't a cookie-cutter room. The staff is wonderful and all of the details are taken care of during your stay. The location was great - it really feels like you're away while being in the city. Even if you're only spending money on the hotel, it's worth the visit.

 

Recommended

Reviewed by a hotels.com guest on November 4, 2009 Trip Type: Not Provided Review 10 of 588
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 2, 2009 Trip Type: Business Review 11 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 2, 2009 Trip Type: Business Review 12 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Need for clarification

There was one minor bit of confusion upon check-in. Hotels and the Waldorf need to clarify whether the guest should notify either the Waldorf or Hotels.com (when the second guest is checking in prior to the rservation holder).

 

Recommended

Reviewed by a hotels.com guest on October 31, 2009 Trip Type: Not Provided Review 13 of 588
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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OUTSTANDING HOTEL

Loved the Park Avenue area. The service was top shelf. The staff was kind and helpful. Room was beyond clean and well maintained. Have and will continue to stay at the Waldorf when I am in NYC.

 

Recommended

Reviewed by a hotels.com guest on October 30, 2009 Trip Type: Romance Review 14 of 588
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on October 27, 2009 Trip Type: Family Review 15 of 588
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Not what it used to be

Not what it used to be. Much better hotels in the city (Gramercy, Tribeca and Soho Grand)...

 
 
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