The Ritz-Carlton, New Orleans

Not up to Ritz standards

Just about everything was well below expectations for a Ritz-Carleton. Sparse decorations in the executive suite, no hotel information or guides in the rooms, daily service was spotty and did not replace water or coffee in the in-room service bar. Worst of all, the toilet in the powder room was backed up and when the maintenance guy showed up to fix it he said "Yes, we knew this one didnt work. There is something stuck in the sewer line that we have to fix." We had to vacate for the afternoon to let them do their messy work. There seemed to be constant confrontations between guests and the reception staff that were played out in full view of other guests. Sometimes these caused a 15-20 minute backup. On the plus side, the Concierge Desk was wonderful -- the restaurant recommendations were spot-on and well handled The bellman and front door staff were also great and remembered us immediately. Hotel management needs to take a cue from these folks.

Amazing

Awesome hotel - plush and glitzy.

Well worth the price!

The service was good, but not perfect as it is at other Ritzs. However, this is by far the cheapest rate at a Ritz that I have seen and included free breakfasts as well as hotel credits. The rooms are tasteful and very comfy and the location is a big plus. Highly recommended!

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best deal in New Orleans

I have stayed in many hotels in New Orleans over the years and this is the best deal for the money I have ever seen. One of the finest hotels in the city for less than the price of a chain.

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First Class!

Offers the amenities and ambiance of the best Parisian hotels.

Best in NO

Best hotel in NO. Very quiet room.

Great Experience

The experience was outstanding! The best courtyard in New Orleans. Rooms were big and the bed was soooo comfortable. The service was top notch and you can't get a better location.

Great hotel

Concierge had great suggestions and was very helpful! Wonderful, deluxe acommodations! We would stay there again without hesitation!!

Great Vacation Spot

Even though this hotel is pricey, it is well worth the money...Beautifully decorated, the rooms are spacious and comfortable, within walking distance of all major atractions..the service and staff are friendly and accomodating...They serve the BEST BEIGNETS in town!

Guest did not leave a comment.

Guest did not leave a comment.

outstanding hotel

nice and clean I really enjoyed my stay