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The Ritz-Carlton Chicago (A Four Seasons Hotel), Chicago, IL

The Ritz-Carlton Chicago (A Four Seasons Hotel)

Star rating: 5.0 of 5
160 E Pearson Street
Chicago, IL, 60611
866-539-0036
Average Rating
4.9
Recommend
92%
24 Guest Reviews

from $325.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 23

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Review Details for The Ritz-Carlton Chicago (A Four Seasons Hotel):

  • 92% Recommend
  • 4.9 Average Rating
  • 24 Guest Reviews
Hotel Service
4.9
Hotel Condition
4.9
Room Comfort
4.8
Room Cleanliness
5.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(24 ratings)
Average Rating 4.9 of 5
Business
(2 ratings)
Average Rating 5.0 of 5
Romance
(9 ratings)
Average Rating 4.9 of 5
Family
(3 ratings)
Average Rating 5.0 of 5
With Friends
(4 ratings)
Average Rating 5.0 of 5
All Others
(6 ratings)
Average Rating 4.8 of 5

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Trip Type: Not Provided Review 1 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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very service-oriented

Every employee seemed to make providing flawless service a priority. I would definitely stay here again. Great location, comfortable room, delicious food, and helpful concierge service.

 
Trip Type: Not Provided Review 2 of 25
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great experience

Staff was very professional and accomodating, room was exceptional, view was amazing. Only complaint was the doorman....not very helpful or friendly.

 
Trip Type: Special Event Review 3 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 5 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Everything you would expect from a Four Seasons Property

A wonderful experience....incredible location....great views

 
Trip Type: Romance Review 6 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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outstanding

everyone should experience a hotel like this for themselves. fantastic!!

 
Trip Type: Business Review 7 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Best Hotel in Chicago

I have stayed at multiple Hotels in Chigaco, but the Ritz Carlton is the BEST. When we got to out hotel, check in was super fast and we had been upgrated to a more luxurious room for free, The concierge service was excellent

 

Not Recommended

Trip Type: Not Provided Review 9 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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not as great as some of the others we have been to

room size bit on the small side bed and desk and chair, no lounge chair good view of Lake Michigan

 
Trip Type: With Friends Review 10 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding

All in all great place to stay. Great customer service. Clean and beautiful hotel in an awesome location. Had an overall incredible weekend and stay in Chicago.

 
Trip Type: Romance Review 11 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding!

This couldn't have been a better stay! the hotel, the location, service, spa!! Need I say more!

 
Trip Type: Romance Review 12 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 14 of 25
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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The best

It's the Ritz-Carlton. Impeccable service, beautiful room.

 
Trip Type: Romance Review 15 of 25
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Grand Hotel, Small Room

Everything about our stay at the Ritz was fantastic, though I was surprised at how small our room was. I suppose for the full value of a reward night, I expected something greater. I also got the always mysterious "free upgrade", when you're never quite sure if they're actually giving you a smaller room than you reserved. But anyway, it's as luxurious and posh as one might expect. The bed was heavenly. To be honest, though, you could have the experience by just having brunch here.

 
 
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