The Ritz-Carlton Chicago (A Four Seasons Hotel)

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The best

It's the Ritz-Carlton. Impeccable service, beautiful room.

Grand Hotel, Small Room

Everything about our stay at the Ritz was fantastic, though I was surprised at how small our room was. I suppose for the full value of a reward night, I expected something greater. I also got the always mysterious "free upgrade", when you're never quite sure if they're actually giving you a smaller room than you reserved. But anyway, it's as luxurious and posh as one might expect. The bed was heavenly. To be honest, though, you could have the experience by just having brunch here.

so comfortable!

we took a "stay-cation" here in chicago and did not want to leave the ritz! it was great and were already waiting to plan another visit!

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Compared to...

Nice place, however, there are so MANY nice places in Chicago, I didn't feel this was better than most.

It will spoil you!!

We had a wonderful time at this hotel. The room was beautifully appointed and the view was fantastic on the 21st floor. Staff was very helpful. Food was fantastic.

Perfect Hotel Stay

Great hotel and location.

Hard to find better

Just about everything was perfect. The room was fabulous, and immaculately clean. Food was excellent for breakfast as well. We were upgraded to an amazing room by sheer luck, and top to bottom it was superb. We have stayed in a lot of first class properties over the years and this was among the very best. A very srong recommendation.

Wonderful Hotel that's family-friendly but staff can be too busy!

The Ritz Carlton Chicago is a Four Seasons Hotel now. It was completely up to expectations, although there were a couple of dings during our recent stay in March 2007. They are so nice to kids - they have a nice toy wagon on check in; they put a mini fridge in our room so that we could keep kiddie snacks chilled. They were terrific at accommodating kids' food allergies. The property is still very nice. They accommodated an early check in. There's a kids playground across the street! The dings are minor, but I will note them: (a) concierge did not follow through on promise to steer us to kid-friendly events, but sent us a weblink that was not too helpful for us to look on our own; (b) pool is in the spa, and they kick kids out when "family" hours are over (5pm on weekdays); (c) Sunday breakfast in the Cafe restaurant, before the brunch hours, was absurdly expensive and service was absurdly slow (I think there was 1 server)... $100 for 3 adults and 2 toddlers, and took over 30 mins to get our food (oatmeal and french toast).