The Rimrock Resort Hotel

Outstanding hotel

Great hotel;attentive service; good food; great spa, beautiful views.

Outstanding

For the price charged, the "Grande View" Rooms were smaller than the hotel photos depicted online, but very comfortable. It was a special stay and first class all the way.

Great hotel

The Rimrock Hotel is in a beautful setting with each room having a wonderful view of the mountains. The room was very clean and spacious. The staff were very helpful to us. We would definitely stay there again, and we will recommend it to all our friends.

terrific deal

The hotel is beautiful but they charge $15 daily rates for turndown service. The hotel is expensive enough that that should be included.

Excellent in all areas

Outstanding setting, great views, fantastic hikes from hotel, good dining, clean rooms, free bus service to downtown, and friendly staff. All this makes for a really memorable vacation.

Outstanding Hotel

Very comfortable hotel. Staff was extremely friendly and helpful. Beautiful views but not in the town center. There was a convenient shuttle to town. Close to Gondola and Hot Springs.

Mediocre Food with Outrageous Prices

We went for breakfast our first morning at the hotel. Our first clue should have been the empty dining room. We ordered the buffet. The eggs were cool and rubbery. The food overall was not very good and the charge was $60. We did not go back to eat at the Rimrock again. We found lots of options in town.

Rimrock Hotel in Banff

The Banff Springs Hotel gets all the press, and it is indeed a beautiful hotel with great history and a great location right on the Bow River. After reading some reviews and ratings, we decided to give the Rimrock a try. For the price, it was an outstanding value. Service was wonderful, location was away from the hustle and bustle, a very quiet location. The room was very well appointed and very clean. The hotel is beginning to show it's age just a bit, and the room needed some minor maintenance items to bring it up to date (shower curtain, fixtures, overall fit and finish). We would highly recommend the Rimrock, and would stay there again on a trip to Banff in the future.

The Rimrock deserves it's 4 star rating

The Rimrock Resort reminds me of the fine luxury hotels in Europe. The rooms were spacious and beautifully decorated. The staff was friendly and helpful. My only negative comment is that the food is a little on the pricey side. This hotel is worth your consideration if you plan to vacation in Banff. It is located close to town and next to the Sulphur Mountain gondola. It certainly deserves it's 4 star rating.

The matress is of soft.

The matress is kind of soft that The Courtyard Marriott has the better firm matress for the rooms. Otherwise, everything is perfect.

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A true must...

Be prepared to be pampered at this wonderful hotel. The staff and view will spoil you and you won't want to stay anywhere else.

Great Hotel

Very nice hotel, very quiet and comfortable. Beautiful pool. Away from the busy downtown Banff, yet not too far. Just a cross from the Banff Upper Sulphur Spring which is great.