The Rembrandt

Good Location

Nice room and walking distance to Harrods/Knightsbridge. Very close to the Kennsington underground stop. Friendly/helpful staff.

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Disappointing

The hotel is okay overall but our stay was a letdown. We checked in early, unpacked, and spent the day out sightseeing. After a very long, exhausting day of walking around London I just wanted to relax in a hot bath. As I was running the bath (in a tub with jets!) I noticed the toilet was clogged and inoperable. Long story short, we had to change rooms which, while not really a big deal, was quite annoying since we had to repack everything and lug it to another room on another floor. And then to add to the disappointment the tub had no jets, there was no balcony or bathrobes (as there had been in the original room). So, it was a bit of a bummer to then be charged for the one soda we drank from the original room's minibar. The hotel could have been more accomodating and apologetic for the hassle.

Great Hotel

Wow, an outstanding hotel. I travel all over the world and this hotel had very professional people at every level. The bed was the best hotel I've slept in, the condition of this place was very, very good. I recommend it in every way.

Just be sure they're not doing renovation

Nice place, but it seems unfair to be woken--on a Saturday--at 7 AM by workmen outside the room. And then to be stonewalled by the totally unsympathetic hotel staff--not good.

Cheeky Weekend Manager

Outstanding hotel in a very convenient location. Many fine restaurants within walking distance. All staff helpful (with the exception of a weekend manager). Hotel General manager made up for that poor experience and exceeded our expectations. Overall, our favorite place to stay in London.

Looking A Little Worn

I have stayed at the Rembrandt several times on business and pleasure over the years and its begining to look worn and in need of some tidy up maintenance. Great location & staff. Don't take a car there as the parking garage around the back is being turned into a health club and now there is a 10 minute walk to the closest one.

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Excellent Location & Hotel

Great upscale location in South Kensington. Convenient and safe area. Wonderful buffet (incl) breakfast. Most staff were very friendly and helpful. The concierge on our first day/nite seemed put off with our questions and he responded shortly and with minimal information. However, all other staff accomodating and pleasant. We booked a double bed type room but appeared to have gotten a king size type bed/room which was a nice surprise. The restaurant, lobby, bar, and common areas were very modern, classy and comfortable. We would stay there again, and plan to on our next visit.

good quality hotel

the Rembrandt is a nice hotel, across the street from the Victoria and Albert museum. It has the feel of a hotel that fits into the upscale neighborhood of Kensington and just down the street from Harrods.

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You get what you pay for

We recently stayed at The Rembrandt for a six day business trip. The expreience was a mixed bag but all in all you get what you pay for. The Room We booked two Executive King Rooms. However, the two rooms were drastically different in appearance and size. One room had a full couch and sitting area. The other was half the size with two chairs crammed between the wall and the bed. All rooms are lit by energy saving, mind numbing florescent bulbs that flicker. Free Hi Speed Internet was a true plus as other hotels charge fees. The bathrooms are strangely large for such small rooms. The rooms have mini versions of everything you would want from bar to ironing board. The Noise Both rooms had scaffolding and construction just outside. As the rooms were on the first floor, the men working were constantly just outside my window. Thus, I kept the blinds drawn at all times. After five days, it was a bit suffocating. Besides hammering, the rooms were very quit. The Staff When I brought the room size discrepancy up with the hotel staff, they curtly informed me that they could do nothing for me. Otherwise, they were transparent. There is no doorman or lobby staff other than reception. The Amenities The hotel bar is large and very nice. The included breakfast is a passable version of a full English Breakfast served buffet style. There is a nice health club next door to the hotel that allows usage for a minimal per-day fee. They have a very nice recreational pool and hot tub. The Neighborhood This is the true perk. South Kensington is beautiful. The hotel is directly across from a stretch of stately museums. There is a very nice Italian Cafe a few doors down that serves an excellent Latte. You can walk to Knightsbridge, Belgravia, and Hyde Park with ease. If your ambitious you can walk to Olympia, SOHO, Westminster and various other Thames destinations. Otherwise, taxis are an arms length away and South Kensington metro station is three blocks away. Groceries, Pubs and Indian food

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