The Outrigger Waikiki on the Beach

Would book again

The Outrigger Waikiki is in a great location, the rooms are nice and roomy, with a sink and closet area seperated from the toilet and shower. The beachfront location was perfect for our family traveling with 2 young kids. The beds were a little too soft for our preference.

a fun area

location great,beach area great,resturants great,shopping area great,ocean view room view great,

great hotel and location

very roomy good restaurants

Helpful Information

Because occupancy rates are presently about 67%, call to see if you can check-in before 3PM. Some people checked-in as early as 9AM while I was there. If I had known this I wouldn't have waited until 5PM to check-in.

we miss the hawaiian band

we have not visited for 5 years and we miss the old happy hour with discounted well drinks and hawaian band. they have one singer but not quited the same. the sunset is still beartiful.

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OK, all things considered

The location is great, right on the sand and close to shops, restaurants, etc. The service was substandard for a "high-end" hotel. We had a city view room and it was a bit noisy, traffic noise and the room walls are very thin so if you have a noisy neighbor you will hear them. They gave us bottled water the first day but then not after that (cheap!) We had to call down to get more coffee cups and then they did not arrive. The maid service was not good. She did a minimal clean up. If we did not throw things away then she did not clean up. We still might stay there in the future but we will look around.

Outstanding

I was pleased with the location to the beach and shopping. The eatting places were great. There is a great buffet breakfast in the hotel and Dukes restaurant was recommended and enjoyed.

The best Valentine's day ever!

I've heard so many outstanding things about this hotel. I picked it because I wanted something in the heart of Waikiki, near the beach, and a place I knew would provide good service. I liked how valet costs were added to the room, and they hold your bags for you if you arrive too early or your room is ready yet. So yes, we early for another engagment so expectedly our room wasn't ready for us and they didn't have anymore rooms with a single queen size bed. So we actually got upgraded to a better room with twin queens for no additional cost! It was absolutely beautiful even for a partial-ocean view. At night we sat out on our balcony and listened to the live concert from the hotel across the street from us. It was so relaxing! Expect to pay for movies, video games, etc. just like all hotels. Surrounding shopping and in-hotel restaurants will keep you occupied. Service and quality of this hotel was incredible! I plan to come back for anniversaries =)

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outstanding hotel

Room was above average with nice view. Service of all of the staff outstanding. three good restauarants in hotel. Perfect location on the beach. Great Concierge who was super helpful. This place is fantastically managed. Will definitely go back. No weaknesses that I could find.

Hotel Service

Overall hotel service is good; however, there are two departments that require major improvement: 1) conceirge; and 2)beach cabana. The conceirge was the most unwilling and unhelpful gentleman that I've ever encountered. The beach cabana where beach umbrellas, chairs, and lounges are supplied had a gentleman working who was more interested in supplying equipment to outside companies than guests. To the point, that there was no available equipment by 9am for Hotel guests.

Perfect Waikiki Location

My husband and I stayed here for a long weekend (4 nights) in January and had a great time. The hotel's central location on Waikiki is very convenient, both from a walking the beach standpoint and a shopping standpoint. I have to say, being right on the beach, vs. walking across the street or walking a few blocks, was really, really nice! We were next door to the Royal Hawaiian open air shopping mall and the Cheesecake Factory, which doesn't really interest me in regards to food, but they tend to have great live Hawaiian music shows for free. We also walked to Rainbow Drive In, away from the touristy strip, for some fabulous local food. Chili rice, anyone? Yum! All the hotel staff we encountered from the moment of arrival to our departure were very nice - the aloha spirit is alive here! It was also nice to have Duke's and the Hula Grill right in the hotel. Duke's seemed to have musical entertainment most every night. Sometimes more traditional Hawaiian music, sometimes a happy hour party on the patio with a little more rockin' music. The deal we had included breakfast at our choice of Duke's or Hula Grill (sister restaurants) and they were both good. My only "complaint" is that we were trying to be eco-conscious and re-use our bath towels, (we hung them up to indicate such as the hotel suggested) but the woman tending to our room kept replacing them each day anyway! But I think she was just trying to be nice.

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