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The New York Palace, New York, NY

The New York Palace

Star rating: 4.5 of 5
455 Madison Ave
New York, NY, 10022
866-539-0036
Average Rating
4.8
Recommend
97%
346 Guest Reviews

from $390.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for The New York Palace:

  • 97% Recommend
  • 4.8 Average Rating
  • 346 Guest Reviews
Hotel Service
4.8
Hotel Condition
4.8
Room Comfort
4.9
Room Cleanliness
4.9

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All Trip Types
(346 ratings)
Average Rating 4.8 of 5
Business
(53 ratings)
Average Rating 4.8 of 5
Romance
(100 ratings)
Average Rating 4.9 of 5
Family
(44 ratings)
Average Rating 4.8 of 5
With Friends
(37 ratings)
Average Rating 4.7 of 5
All Others
(112 ratings)
Average Rating 4.8 of 5

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Next Next Page 2 of 24 Previous Previous
Trip Type: Family Review 16 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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The Royal Treatment

My daughter and I loved the royal treatment you recieve. Everything was the finest quality and the rooms are beautifully appointed. We used the gym and spa everyday. The location is the best in town with easy access to the whole city. I hope to go back again.

 
Trip Type: With Friends Review 17 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (1)

Guest did not leave a comment.

 
Trip Type: Special Event Review 18 of 346
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 19 of 346
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Excellent Hotel

Great location and the free bed turn-down service was a nice touch. The cash bar prices for items in the room could be more reasonable. All in all this was a great hotel and we will stay there again.

 
Trip Type: Family Review 20 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Romance Review 21 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
New York Palace

OUtstanding hotel, decided to pay $30/night extra to move to higher floor with a better view. Had a wonderful view looking down on St. Patrick's Cathedral. They had a lovely courtyard to enjoy an nice fitness/spa.

 
Trip Type: Romance Review 22 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
I love this hotel

The only thing that I had an issue with was seeing an middle eastern news show on tv in the exercize room. It bothered me that it wasnt dubbed.

 
Trip Type: Romance Review 23 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great hotel and service

Across from St.Patricks. Excellent Service!

 
Trip Type: Family Review 24 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Never a bad experience here.

The Palace is the best 4 start hotel in NY. The people are great, the rooms quite nice, and the lobby quintessential new york.

 
Trip Type: Romance Review 25 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Outstanding Hotel

I wanted to treat my GF to a nice trip to New York and came across this hotel. I had never heard of it before but the details on this website and the proximity to the 5th Ave. shops were enough for me to book a room. The hotel staff was helpful and kind. We were blown away by the quality of the room we stayed in. King size bed with very comfortable pillows, a nice view of the city, a plasma TV, and a big bathroom. The room was bigger than I had imagined for a hotel in the city. The hotel is a block away from the 5th ave shops and it is only a 10-15 minute walk to times square. Please make sure to make good use of the concierge desk! They were very helpful and had quick answers to the questions I had. I considered the price of the hotel to be moderate, not at the top of my price range, but I was very happy I spent the extra money on this hotel. It was worth every cent! I highly recommend this hotel.

 
Trip Type: Romance Review 26 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (1)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 27 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 28 of 346
Overall Rating
5.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Good Hotel Poor service

When we arrived with baggage there was no one to assist us with our baggage. However when we struggled our way into the lobby the doorman busy busy engaginging a very attractive young woman in a very short skirt in conversation. after checking in we decided to go out for dinner the doorman outside was too busy shooting the breeze with a truck drive and we had to get our own taxi. The next day we went out early and left the light on for the room to be made up and when we returned at about 2pm the room had still not been made up. we finally called and then had to again go out while they did this.

 
Trip Type: Romance Review 29 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
All Lux!

This was a great hotel within walking distance of Times Square. Its right on Madison Ave were all the high end shops are and subway stations are just a block away. The walk to central park is not that bad either (15min max). My girlfriend and I stayed here for a couple of nights using our welcome rewards points so the stay was a bit sweeter. The staff was very accommodating and courteous. If you're going for a night out in the town, the staff will get a cab for you right outside the hotel. But if you can, try to walk instead of taking to many cabs, it can get expensive (although if your girl has on high heels, INVEST IN THE CAB!!!) Definetly would recommend this hotel to anybody.

 
Trip Type: Romance Review 30 of 346
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great value, great location, great service, great hotel

Stayed at the Trump Hotel a couple years ago and it was great but this hotel was less expensive and was equal in service, rooms and overall satisfaction. The location is perfect, heart of the midtown shopping, short walk to the theaters district, 42nd street and Central Park.

 
 
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