The Lancaster Hotel

Amazing Experience

The Lancaster Hotel was absolutely lovely. My husband and I went to Houston to see a concert, and stayed at that hotel for the night. It was beautiful and clean, and the staff was wonderful, from the valet out front to the housekeeper who brought us ice, to the late night desk attendant who told us where we could order pizza after midnight. There is a very nice bistro on site, where my husband and I had breakfast in the morning. We almost can't wait for another reason to go to Houston, just so we can stay at that wonderful hotel again.

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Great location

The hotel is charming, the rooms are comfortable, but a little worn. Located in the theater district and everything is within walking distance.

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Great location, otherwise bland

The location could not have been better for my business trip. However everything else was definitely lacking. It's like spending a night at your elderly grandmother's house - comfortable enough, yet with outdated decor, ancient televisions, non-functioning appliances, funky potpurri at the entrance... Hey, I did like the free apples in the lobby!

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Great service, location, but could improve a couple of other items

Truly outstanding service was the stand out feature, though it's a little Internet connection was poor, so not a good business hotel despite excellent business location. Nice place if you're coming into Houston for the Theater or tourism. Small (think european) rooms, but well appointed and clean.

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Almost perfect

Got a great room rate but found the hotel trying to make it up at every turn -- $30 to park my car each night and $6 for a bottle of water in the room. Had an issue with the reservation upon check in and the desk clerk tried to convince me that I owed him for an additional night. Finally got the manager who saw it my way but none of it was handled very professionally. And what is that smell in the lobby? Ouch.

valet parking

recieved damage to vehicle valet parking at fault have not yet recieved compensation over all hotel ok. valet manger should have been up front. with incidenct

Great Hotel

Great place to stay if you want to be in Downtown Houston. It is in the middle of the Theater District and you are within a couple of blocks of all theaters. Also, within a couple of blocks of great restaurants and nightlife. Historic hotel with a romantic atmosphere. In fact, I asked my wife to marry me at this very hotel seven years ago before heading across the street for Sushi and then the Opera. We came back this time on our anniversity, as we have done a few times in the past, for more Sushi and another show. We love it.

Awesome

Everything about this place was exceptional.