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The Kensington Close Hotel & Health Spa, London,

The Kensington Close Hotel & Health Spa

Star rating: 4.0 of 5
Wrights Lane
London, W8 5SP, GB
866-539-0036
Average Rating
3.3
Recommend
63%
35 Guest Reviews

from $129.00

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This rate first available on Monday, Nov 30

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Review Details for The Kensington Close Hotel & Health Spa:

  • 63% Recommend
  • 3.3 Average Rating
  • 35 Guest Reviews
Hotel Service
3.4
Hotel Condition
3.3
Room Comfort
3.3
Room Cleanliness
3.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(35 ratings)
Average Rating 3.3 of 5
Business
(14 ratings)
Average Rating 3.2 of 5
Romance
(2 ratings)
Average Rating 4.5 of 5
Family
(5 ratings)
Average Rating 3.2 of 5
With Friends
(2 ratings)
Average Rating 2.0 of 5
All Others
(12 ratings)
Average Rating 3.4 of 5

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Trip Type: With Friends Review 1 of 35
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great location

nice hotel, good value for the money. room was quite small but adequate. close to public transportation. quiet location.

 
Trip Type: Business Review 2 of 35
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Big Heart, Tiny Room

As an ex-resident of Kensington I knew the Kensington Close and selected it intentionally as was most convenient for my trip to London. Everything about the hotel was as I remembered it, except that now they have divided the original rooms into two. Although comfortable, the size is not recommended to claustrophobics (which I am not). If you are looking for a decent place at a decent price in a prime location, then by all means put up with the size of the tiny room and the dingy baathroom.

 
Trip Type: Business Review 3 of 35
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 4 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 5 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 6 of 35
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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small rooms

it was said 4 star hotel not even a 2 star, small rooms very inconvinient

 
Trip Type: Not Provided Review 7 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Overall Satisfactory

Run down hotel. Excellent neighborhood. Uncomfortable bed. Overpriced.

 

Not Recommended

Trip Type: Business Review 8 of 35
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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maybe, just maybe 3 stars, definitely not 4 stars

The Kensington Close Hotel and Staff are friendly and nothing can beat the hotel's location. However, the charge for the internet in the rooms when most hotels in London offer the internet for free. Their solution, four pay by the minute computers in the lobby, is embarrassing. The quality and size of the rooms is poor, even my London standards. This hotel might rate three stars. Nothing more.

 
Trip Type: Romance Review 9 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
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Great value for the price

My husband and I selected The Kensington Close for a short weekend getaway to London. The hotel definately met our expectations. The location is exceptional - very near the High Street Kensington Tube station. There are great restaurants nearby, as well as a Whole Foods market. As is typical in London, the room & bathroom were small, but very clean. The beds were comfortable. We would stay there again.

 

Not Recommended

Trip Type: Overnight Stay Review 10 of 35
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
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Great location/below standard room

This hotel is an incredible location to Notting Hill and Mayfair locations. If you want to sight see with incredible ease, this is your hotel. However, please be advised that you may not be that impressed with the cleanliness of the room and especially the bathroom. My bathroom was incredibly small for a major city and the fixtures were antiquated and that is not in a quaint way! The bathroom door did not work and there was mold. If you are not bothered by bathroom convenience, than I would recommned this hotel for location, price and very friendly staff. Fantastic shopping and restaurants right outside your dooor!

 
Trip Type: Family Review 11 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent value and comfort

My son and I were in London for a holiday and had six very pleasant days and nights at the KCH. Our room was well suited to our needs, with plenty of space for gear, and comfortable beds. The bathroom was kept spotless, shiny and well stocked. The location is most convenient, with a variety of shops and restaurants and excellent Tube service. Everyone we met at the KCH was pleasant, informed, and helpful. A real pleasure. We were booked through a US agency, knew nothing beyond their recommendation, and found KCH to be a very satifactory accomodation.

 
Trip Type: Not Provided Review 12 of 35
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
2.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 13 of 35
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great room for cost

Great location, great price. Extremely small room, but typical for London. Clean and convenient. Had to pay extra for WiFi.

 
Trip Type: Family Review 14 of 35
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
kensington hotel

It was good for the price room was pretty small room and staff was nice there was a fire alarm false at 3am so we lost sleep not very efficent evacuation

 
Trip Type: Special Event Review 15 of 35
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Good deal in the heart of Kensington

I picked this hotel because of location in heart of Kensington and what appeared to be a great pool/spa. The price seemed reasonable for central London. It more than met my expectations. Room was fairly basic but very clean. Pool was excellent but an extra 5 pounds/day to use. EXCELLENT concierge seamlessly arranged theatre tickets, transportation. Great location just around corner from Kensington-High Street tube stop, very friendly and efficient staff, great pool, I'd short list it for my next London stop.

 
 
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