The International Hotel

Overrated

This is not a 4-star hotel! The outside and lobby are attractive enough, but the quality of the room was shocking. The mattress on the bed was very thin, the carpet was worn, simple maintenance items like burned out light bulbs in the room were ignored, the "available free wireless" signal was so weak as to be virtually useless, and the shower had only two settings: frigid and scalding.

Guest did not leave a comment.

Guest did not leave a comment.

Great Value

Nice room, comfortable beds, very clean, relatively modern hotel, 5 min walk to the Underground. East of city centre but only a few underground stops away. Great rates.

do not stay in that hotel

I have been bitten by bed bugs. please do not recomend this hotel, Dirty and old mattrasses that have army of bugs in them. Hotel denies it,however we have talked to emploees of the hotel which confirmed that they have many complains about bed bugs. The hotel claims that matrasses are changed ,however it is not true . Bad service. I do not recomend this hotel. Bad experience

Guest did not leave a comment.

Concierge

Don't count on a lot of help from the Concierges. They are more like head bell hops. Also, don't count on public computer access. It was out the whole week I was there. If it goes down, they cannot fix it, but have to wait for some external service to come - at least that is what they told me.

Not a 4 Star!!!

I don't know how this hotel rates as a four star. The service was a terrible. The concierge was uninformed about nearly everything I asked him and was very rude and acted put out at having to help at all. When I asked for my bags he handed them to me over the counter and offered no assistance in getting them to my room. Our laundry was late. The mattress on the bed was so old it was inexcusable! The wire coils were poking through the top. Hairdryer was broken. We had difficulty making calls from our room and they refused to let us use the desk phone to make a local call. There was construction on the building blocking off entrances making the hotel difficult to get to. The location is very inconvenient in regard to the subway especially if you have luggage. I would not recommend this hotel.

Guest did not leave a comment.

OK room for the money

It is a run down hotel and needs some renovation, and service needs improvement. Beds are very uncomfortable. There is an additional charge to use hotel's swimming pool and gym. Guest Service is rather mediocre and provided with no enthusiasm. However, hotel's restaurants offer good food: English breakfast is especially good. Location is not too bad, because hotel's located 5 min. walking distance from Underground station and DLR, which makes it a lot easier to get around and about.

Guest did not leave a comment.

Disappointing

Bed was small and uncomfortable. Jaccuzzi tub jets did not work, and last shower lost hot water pressure halfway through (and hot water came out a bit yellowish). Free wireless in the lobby, and apparently the whole hotel will be set up for wireless soon.

Guest did not leave a comment.

Guest did not leave a comment.