The Fairmont Miramar Hotel & Bungalows

Fell in Love with the Fairmont

From the moment we stepped out of the car -- heck, from the moment we pulled up to the hotel -- we were greeting with a warm, friendly, and courteous face. The hotel and its grounds are beautiful, but really that wouldn't mean a thing if the staff weren't so wonderful. We arrived early for check in, and although our room wasn't ready, the front desk person went through the process and called us as soon as it was. Because the hotel is located right next to Ocean Drive and the 3rd Street Promenade, it was easy to kill time while waiting. Our luggage -- and my sweater that I had told them I had forgotten in the back seat -- was brought out of the car and placed in our room, which was so comfy! We had a balcony with a perfect view of the beach, too! The in-room treats were very very tempting, but pricey. We lounged on the fantastically comfortable bed watching shows on our flat-screen TV and treated ourselves to room service, which was flawless: the food was great, didn't take long to come, and was delivered by another kind staffer. We even invited our LA friends to come to brunch at Fig, the hotel restaurant (had lovely hazelnut waffles!) rather than go somewhere outside. They were really impressed as well. We were sad to leave and asked for a late check-out, which was granted without a hassle and with a smile. The Fairmont will definitely be our home away from home whenever we find ourselves in Santa Monica (which, happily, is quite often). We felt pampered in every way, and we didn't even get to try the spa! We highly recommend this hotel to anyone who appreciates simple elegance and fine service.

What a Place!

this place was one of the nicest and accomodating hotels that I have ever stayed in and I travel 3 out of 4 weeks a month. They took really good care of you from start to finish. they even gave us a late check out and made the stay here a comfortable as possible. Bravo to the staff! Great Hotel!

Outstanding Hotel

Hotel staff (from the front desk, to the spa staff, pool staff, valet and restaurant waiters) were extremely friendly and accomodating. We had an issue with the room (problem with the air conditioning unit/generator) - front desk immediately responded and rectified the issue (we were moved to another room and compensated (free breakfast)). Look forward to staying at the Fairmont again -could not ask for a better experience!

Customer Service is outstanding

Best price we've had at this hotel

Guest did not leave a comment.

Okay..

Hotel was fine. Rooms were very small, lounge staff openly disparaging of other guests while I waited for change. Room service adequate but not what I expected. Surprised that it did not have the "wow" factor that other 4-5 star hotels live up to.

Lovely Hotel

This hotel met my expectations in every way. Great food, great service, well maintained building and grounds. Perfect!

outstanding hotel

great ocean veiw.

Malibu Beachside

The Miramar is nicely located. The food service is limited. Rooms are clean and comfortable with small balconies overlooking the pool. Very nice gym space.

Great ocean view.

The ocean view was beautiful.

beautiful hotel

This is a very classy place to stay. The only disappointment was the $30.00 per night parking fee. Other than that, it was wonderful.

Outstanding Hotel

The staff was very attentive and the hotel was great if very expensive on drinks and other things.

Super Staff

The outstanding staff really cares about your needs, and they go out of their way to help. It is situated in the heart of Santa Monica, and all rooms have a beautiful view of the ocean.

consistently top notch

Staff and service is impeccable. Nice lobby bar and relaxed ambience. only negative is the rather high valet parking fee