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The Fairmont Copley Plaza Hotel, Boston, MA

The Fairmont Copley Plaza Hotel

Star rating: 4.0 of 5
138 Saint James Ave
Boston, MA, 02116
866-539-0036
Average Rating
4.5
Recommend
92%
84 Guest Reviews

from $279.00

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This rate first available on Wednesday, Nov 25

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Review Details for The Fairmont Copley Plaza Hotel:

  • 92% Recommend
  • 4.5 Average Rating
  • 84 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.4
Room Comfort
4.3
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(84 ratings)
Average Rating 4.5 of 5
Business
(30 ratings)
Average Rating 4.6 of 5
Romance
(14 ratings)
Average Rating 4.3 of 5
Family
(8 ratings)
Average Rating 4.9 of 5
With Friends
(6 ratings)
Average Rating 4.0 of 5
All Others
(26 ratings)
Average Rating 4.4 of 5

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Recommended

Reviewed by Ann D from San Francisco on July 10, 2009 Trip Type: Special Event Review 16 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Mysterious upgrade

Not quite sure how it happened, but we were upgraded to the Gold Level, which gave us access to the lounge offering complimentary appetizers, breakfast and non-alcoholic drinks plus an honor bar for booze. The lounge also provided ample space to relax by the fire, read, chat, or just escape the VERY small room that, while luxurious, was quite cramped for two.

 

Not Recommended

Reviewed by a hotels.com guest on July 6, 2009 Trip Type: Romance Review 17 of 85
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great location, however the quality of the room is far from expected.

The bath tub water plug was designed poorly. There was literally no way to take the plug out and let the water go. I have to call room service to have someone come in my room at 11pm with tools to take the plug off and the water finally went away. The valet parking is $42 per day, plus extra $12 is parking beyond noon the day you check out. The con side is, the location and interior of the lobby is disputablely beautiful.

 

Recommended

Reviewed by a hotels.com guest on July 3, 2009 Trip Type: Business Review 18 of 85
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on July 2, 2009 Trip Type: Special Event Review 19 of 85
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 25, 2009 Trip Type: With Friends Review 20 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
I'd Stay Here Again!

This hotel was beautiful, and the staff was very friendly and helpful. The room was clean, beautiful, and quiet. I couldn't ask for anything better!

 

Recommended

Reviewed by a hotels.com guest on June 21, 2009 Trip Type: Business Review 21 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Boston Hotel

Excellent old Boston hotel. Still beautiful with great service.

 

Recommended

Reviewed by a hotels.com guest on June 15, 2009 Trip Type: Business Review 22 of 85
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 9, 2009 Trip Type: Business Review 23 of 85
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 5, 2009 Trip Type: Family Review 24 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Nice stay in Back Bay

Classic hotel, great location, steps from Back Bay station.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2009 Trip Type: Romance Review 25 of 85
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great location!

Great hotel located about a mile from Fenway Park. Friendly people and very comfortable. Definitely looks like an expensive and posh hotel. I found the heat/air conditioning didn't work too well, and the hotel was a little loud (but that may have been simply where my room was located within the hotel). Overall, a very pleasant stay!

 

Recommended

Reviewed by a hotels.com guest on May 26, 2009 Trip Type: Special Event Review 26 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 26, 2009 Trip Type: Business Review 27 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Birmingham

Great location. Beautiful hotel.

 

Recommended

Reviewed by a hotels.com guest on May 22, 2009 Trip Type: Romance Review 28 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Stay

This Hotel was beautiful and clean. Other than the annoying loud people in our hallway each night (which is not the hotels fault) we had great sleep.

 

Recommended

Reviewed by a hotels.com guest on May 14, 2009 Trip Type: Romance Review 29 of 85
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Great hotel

Great hotel, great location. Very elegant grand dame, attentive service, never stuffy.

 

Recommended

Reviewed by a hotels.com guest on May 6, 2009 Trip Type: With Friends Review 30 of 85
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Experience

Very elegant hotel- "very Boston". Staff was very courteous and helpful. Excellent location in the heart of downtown Boston.

 
 
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