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The Back Bay Hotel (formerly Jurys Boston Hotel), Boston, MA

The Back Bay Hotel (formerly Jurys Boston Hotel)

Star rating: 4.0 of 5
350 Stuart St
Boston, MA, 02116
866-539-0036
Average Rating
4.7
Recommend
95%
321 Guest Reviews

from $215.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for The Back Bay Hotel (formerly Jurys Boston Hotel):

  • 95% Recommend
  • 4.7 Average Rating
  • 321 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.8
Room Comfort
4.7
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(321 ratings)
Average Rating 4.7 of 5
Business
(56 ratings)
Average Rating 4.8 of 5
Romance
(85 ratings)
Average Rating 4.8 of 5
Family
(34 ratings)
Average Rating 4.7 of 5
With Friends
(50 ratings)
Average Rating 4.6 of 5
All Others
(102 ratings)
Average Rating 4.6 of 5

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Trip Type: With Friends Review 1 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Close to everything

The hotel was great! The staff was friendly and helpful when I lost my cell phone. The rooms were clean and the bathroom was spacious. The location was great for doing anything in Boston. I will definitely stay here again if I return to Boston.

 
Trip Type: Not Provided Review 2 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

I was very happy with the hotel. The room was very comforatble with all of the amenities. The only amenity that I expected and did not get was an in-room coffeemaker. I was told that one could be rented fro the length of my stay, but I thought that it should have been included. Otherwise, I enjoyed staying at the Back Bay and would definitely return.

 
Trip Type: Business Review 3 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 4 of 327
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Loved almost everything

This was an extremely friendly hotel. Room service and lobby staff were congenial and helpful. The rooms are nicely decorated and very comfortable, but a bit small. Access to all the tourist venues is extremely convenient. Two of two resturant suggestions by two different concierge were real bombs. We would have been better off asking strangers on the street for reccomendations.

 
Trip Type: With Friends Review 5 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel

This is a very nice hotel. The rates I was able to get seemed to good to be true so I was worried until we arrived. Wonderful renovations keeping the history alive with modern updates. The staff wonderful, recommending restaurants nearby that were very good. I was traveling with 2 other couples and know they were also very pleased with their rooms. One day a newspaper didn't get delivered and staff immediately brought one up to the room, in less than 5 minutes. The hotel was very near the metro, the bar was fun and lively and actually had dinner twice in 5 days in the restaurant that was also excellent.

 
Trip Type: Business Review 6 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 327
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 8 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 9 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Really nice hotel

The hotel was really clean. The bed was really comfortable. Everyone in the hotel was polite and helpful when there was a question. We would go back

 
Trip Type: Not Provided Review 10 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Excellent hotel

Outstanding service staff. Nice, comfortable room. Only negatives: steps from lobby to street entrance are scary to ladies, particularly with heels, and room doors are very noisy when they close or slam shut.

 
Trip Type: Romance Review 11 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 12 of 327
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 13 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 14 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
great room for the money

well located, value for $$, helpful staff and bellman, limited parking space while checking in but bellman handled car quickly.

 
Trip Type: With Friends Review 15 of 327
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
A hidden jewel

Cant say enough, got in very early, most hotels make you wait for check in..They didnt. Room was wonderful, location is great. The shampo and other product were top notch..Just a wonderful experience. Only thing..You need a few coke machines.You have a wonderful hotel..wonderful friendly and helpful employees. I will stay there again..

 
 
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