Taj Boston

Great service, old world comfort

Very excellent staff

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Excellent hotel

Great location and comfort.

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Beautiful hotel, great location

Beautiful hotel, great location

Beautiful Property

Great service- exactly what you'd expect from hotel of this caliber.

Service is Fantastic!

We had a great stay at the Taj. The location is wonderful - we loved walking around Newbury Street and the park. We enjoyed the fancy tea service at the hotel. The room was lovely and comfortable. The lobby, elevators, and hallways have charming historical ambiance. The part I was most impressed with was the fantastic staff. The valet was so helpful with our rental car and even got us a map. The concierge, Sharon, went out of her way to do us a great favor that saved us from having to spend all afternoon running an errand. Everyone really just went above and beyond to make sure we had a great stay. I would definitely stay at the Taj again.

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Elegant but no sleep....

Always an elegant hotel. Disappointed this time..was staying overnight going into surgery @ 5:00 AM next day. Never slept...workers down outside our window ALL night...lights, huge machines lifing cement etc. Much much much noise and when I called to inquire if they were leaving person said were there until 4:00AM. They obviously had this planned and still put us in that room directly above it...Very very very disappointed. Beautiful hotel but no sleep leaves one with bad feelings..feel something should be done about compensating for not sleeping all night the night before my surgery

Great location

The Taj Boston is a beautiful hotel with Old World charm and is located right across from the public gardens. The staff is curteous and willing to accomodate. The price for parking is too expensive, and I think it should be half the cost if you stay at the hotel. The room was clean and a very comfortable size. I would stay there again.

Comfortable Stay Again

I travel to Boston occasionally both on business and for pleasure. I have stayed at the Taj on three separate occasions and have been extremely pleased each time wtih the quality of the rooms, the demeanor and attitude of those at the desk, concierge, restaurant. They all make you feel special. The valets are extremely nice AND timely. Your car is there exactly when requested. Location is superb to all the shops on Newberry and the Boston Gardens across the street are delightful to relax in. A true treat each and every time I stay here.

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Needs Improvement

Large room, nicely furnished, but bath wasn't perfectly clean...hairs behind bath faucet. Newbury Street side of hotel, tree wells empty...and lantern broken. Arlington Street side of hotel...poor plantings. Hotel needs spit and polish and discipline. Bar charming and bartenders know their work.