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Swissotel Sydney, Sydney, NW

Swissotel Sydney

Star rating: 4.5 of 5
68 Market Street
Sydney, NW, 2000, AU
866-539-0036
Average Rating
4.7
Recommend
97%
60 Guest Reviews

from $248.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 13

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Review Details for Swissotel Sydney:

  • 97% Recommend
  • 4.7 Average Rating
  • 60 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.7
Room Comfort
4.6
Room Cleanliness
4.7

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All Trip Types
(60 ratings)
Average Rating 4.7 of 5
Business
(3 ratings)
Average Rating 4.3 of 5
Romance
(6 ratings)
Average Rating 4.2 of 5
Family
(22 ratings)
Average Rating 4.8 of 5
With Friends
(9 ratings)
Average Rating 4.6 of 5
All Others
(20 ratings)
Average Rating 4.8 of 5

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Trip Type: Not Provided Review 1 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Location

Close to everything you want to see within walking distance

 
Trip Type: Family Review 2 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Swissotel Sydney

Great location,clean comfotable room,quiet for being in a busy area,let me check in at 8am b/c I was on an early flight,nice bar,staff was courteous,would stay there again

 
Trip Type: Romance Review 3 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Perfect Sydney Hotel!

My husband and I stayed for the first 6 nights of our Sydney trip at the Swissotel. This is an awesome hotel! The location is very central with an easy walk to Circular Quay, the Opera House, museums, not to mention bars, shopping and tons of restaurants. The room was very comfortable and modern. And the staff are incredible. Any little question we had, they did everything possible to assist us. I have a hard time sleeping without a fan noise in the background so we called concierge and they somehow dug up a small fan for me to keep in the room during our stay. That's service!

 
Trip Type: Romance Review 4 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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What we were expecting.

Great quality hotel for the price we paid. There were cheaper places listed but we're happy we stayed here. Hotel staff was very helpful with travel arrangements around the city.

 
Trip Type: Family Review 5 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Stay

The hotel staff was very friendly and accommodating upon arrival. The room was very modern and had plenty of space. The bathroom was also very nice and was great for the five nights in Sydney. The hotel was right next to the QVB, which was great for shopping, but there were not many restaurants in close proximity. However, the underground was only a block away which made it very convenient to get anywhere else in the city. Overall it was a very nice stay and we would recommend it to anyone.

 
Trip Type: Family Review 6 of 61
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Location

A great location in Sydney as you can walk to many of the tourist sites. We had the breakfast included and it was very nice. Were there for nine nights so the got to know us in the breakfast room and would bring us extra's such as there great cheese selection for breakfast. We would stay there on a return trip to Sydney.

 
Trip Type: Family Review 7 of 61
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Satisfied Cutomer

Location is ideal for walking to various venue. Wash basin drained very slowly and was not satisfactorly corrected. Need to keep valuables in safe box

 
Trip Type: Family Review 9 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great location, good value, expensive add-ons

We received a great rate at this hotel through hotels.com, so staying here was pretty much a no-brainer. The location is fantastic ,if what you want to see are all the museums and touristy sites. Since it's located between subway stops, you will probably find that walking or taking a bus is your best option. The CBD is very compact, similar to San Francisco, so walking isn't much of a problem. Our biggest surprise in Sydney was the cost of....well, about everything. The breakfast buffet is $30 at the Swissotel. They do offer a 20% off cupon on the full breakfast, so be sure you ask for enough to cover your stay. A family of four will spend $96 a day for breakfast. There are other breakfast options in the area (Silks, VellaNero, or the QVB) that will help you cut that down, but don't expect to get off for less than $15 a person. Lunches and dinners.....well, the price goes up from here. The Swissotel charges $25 a day, or $99 for a week. Finally, if a fitness room is important to you, look elsewhere. For a hotel this size, two treadmills (one was inoperable for a week of our stay) and a set of dumbells just isn't enough. There were people waiting for up to an hour to use the equipment, everyday. All in all a great place to stay if location is your most important need and you don't eat breakfast or workouot.

 
Trip Type: Family Review 10 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Hotel, would stay again!

We enjoyed this hotel very much. A great location, as you can walk to all the tourist spots in 25 minutes or less. The staff could not have been any more helpful.

 
Trip Type: Not Provided Review 11 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 12 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location

We stayed at Swisshotel for 9 nights during out honeymoon to Australia. We focused our stay on Sydney so the hotel was centrally located to most major attractions. We walked virtually everywhere we went in just 10-15 minutes. The price was definitely right compared to similarly ranked hotels. Be careful making local calls to a cell phone as in Australia they are charged at long distance rates, better off using a calling card with local number. Also there is no complimentary tea and coffee beyond the first night, after that it gets quite pricey to run the coffee maker, better to go down to the local food court for a cup of joe. We did not try the on-site restaurant but did have a cup of tea in the Crossroads bar. Tea is tea. Room service food was passable but given the prices you should get better food. But they do have gluten-free items on the menu which for anyone who is celiac or gluten-sensitive this is a nice touch. Overall the stay there was nice and the service friendly and helpful. Great bathrooms too!

 
Trip Type: Business Review 13 of 61
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 14 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent Value

While the exterior of the entrance did not generate expectations of a good hotel, the moment we crossed the threshold everything became wonderful, from the service to the room with a view. The only downsides were the construction going on in the area, couldn't hear it just had to walk past it; and the lack of knowledge/experience at the conceriege desk about restaurants in the area and in Sydney other than chain restaurants. Other than this, the bellhops and conceriege desk provided excellent services.

 
Trip Type: Family Review 15 of 61
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent choice for downtown Sydney

Very nice hotel in the center of Sydney. All staff were very helpful and courteous. Internet service was pricey compared to others. Room very clean.

 
 
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