Sutton Place Hotel

Great hotel

The room was even larger and nicer than I expected. Very comfy beds and plenty of pillows, Beautiful lobby, great location, nice pool.

Great room for the money - was on sale

Pros: Excellent hotel, great location. Good service, very good concierge service. Cons: a) No free parking - Charge 25/day. b) No free internet - Charge 17/day.

Great room; just don't order breakfast!

The room was very comfortable, the flat-screen television was nice (though I didn't watch much television during my five-day stay), and the shower pressure was substantial (I like a shower with strong pressure). The only negatives I have about it are that the toilet sinks forward a bit when you sit on it (the floor underneath needs to be leveled out) and the insane price of breakfast (including the room service fee, about $35 Canadian). Skip the breakfast in the hotel and take the 15-minute walk down Bay Street (toward downtown) and there's an awesome breakfast place about a block up from the bus station (and nearby Eaton Centre).

Great Traditional Hotel

Very nice accomodations...we travel to Toronto on business and always stay here. Location is excellent. Rooms are very clean and spacious enough. Great value.

Great hotel but the pricing needs to be re-thought

I booked this hotel for a great price for two nights, and thought I got a really great deal. While the hotel itself was beautiful and in that respect I did get a great deal, my issue was with the rest of the hotel charges. Their parking prices were outrageous, more than twice what I was expecting to pay from previous experience at other hotels of the same quality. Also, the cost of internet was ridiculous. I have never paid for internet during a hotel stay, that cost has always been included in the room. In all, I ended up paying for almost an extra night just to park my car there, I refused to pay for the internet after finding out how much I was going to pay for parking. I would stay at the hotel again, but only if the parking fees were reduced by at least half, and the internet was free. If I had known I would be paying that much, I would have booked at my favorite hotel which was charging a lot more per night, but parking is cheaper and the internet is free.

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Sutton Place at Toronto

Excellent location, very quiet, plush accommodations with good, yet expensive, restaurant.

Wonderful but a little noisy

The rooms are not well sound-insulated and my room was kinda noisy on the main drag there (there's a bistro and Tim Horton's across the street from hotel, can't remember the street name) from mostly police and fire sirens. So, choose a room on the other side of the hallway. Other than that, the hotel was very nice and convenient to downtown restaurants, and even the tv is a nice big flat screen!

Very nice hotel -- front desk and concierge not very helpful

Room was huge and very clean. Location was very convenient to Bloor Street and subway. Front desk staff don't smile and concierge was not very helpful.

Front Desk

The front desk help was not good, great room service and a great rooms. Still will recommend this hotel.

Outstanding Hotel

Ideally located to Yonge Street, the Downtown area and to the subway this hotel is worthy to be considered by potential guests as one of the better hotels to stay at. Clean, comfortable, well maitained with friendly staff members, I will definitely consider staying here again and will recommend this hotel to my colleagues and friends who travel to Toronto. The only downside was that the internet fee was additional - for those of us who travel on business, internet access is a "must" and should, I think, be included in the room amenities.

Great hotel, be careful of extras

The Sutton Place Hotel is a first-class hostelry very centrally located. It's within walking distance to the Royal Ontario Museum, Bata Shoe Museum, Gardiner Ceramic Museum and the university. Steps from public transportation and the swanky Yorkville shopping and art gallery district. One caveat, things like the $16.50 per day for wi-fi service reduces the good deal you might get from hotels.com. If you're comfortable without that service, stay there without reservation (no pun intended).

great

For the low rate, I was expecting something rather down-scale but this place was really nice, comparable to Marriott or Sheraton (just without the brand name). Very big room.