Sutton Place Hotel by the Magnificent Mile

Great location

The location of the Sutton Place couldn't have been better-2 blocks off of Michigan Avenue and across the street from other great shops/restaurants. The service was outstanding-everyone was very friendly and it was no hassle at all to leave our bags (all 6 of them) after we checked out for over 6 hours before we picked them back up. The room/hotel was clean and the bed was very comfortable. The room was a little muggy and after turning the air conditioning down to try and cool it off it didn't work that great at all--that would be our only complaint. Everything else was great and the deal we got on hotels.com made it that much better. It was great for the money that we spent, however, I would not pay full price for it.

Nice for the price

Great location if you're shopping on Michigan Ave., a bit of a hike to the nearest train station. Our room was on sale, so I wasn't surprised we didn't get the best view (rooftops of nearby restaurants?). Very courteous staff. My only complaint is the building-wide heating and air. It was unseasonably warm during our stay, and the heat was still on! We shut our vents and kept a window open so we could sleep.

Guest did not leave a comment.

Great boutique hotel in the heart of Chicago's Gold Coast

This is an excellent hotel with an attentive staff, nicely appointed rooms, contemporary baths, comfortable beds, floor to ceiling glass offering great views of the city and the lake. There are several sizes of rooms avaialable, and the top floor two-level suites are outstanding. The lobby is comfortable, and The Whiskey Bar located on the first floor is a great little club. Skip the "big name" hotels and stay at The Sutton Place Hotel. You won't regret it!

Outstanding Hotel

Perfect location, excellent staff, very clean

Great room for the money!

Service was wonderful! We utilized valet, front desk, bell hop, housekeeping, room service, and conceiege staff and everyone was pleasant and prompt. Definitely will recommend hotel to others.

Excellent All Around

While definitely not the Four Seasons, this hotel was clean, well kept, well located, and a pleasure to be in. While no great shakes in terms of dining, there are so man places so close by that that makes no difference. Great, pleasant, helpful personnel in all areas - doormen, concierge, front desk, room service, etc. Very happy with this hotel, and will stay there again.

Lovely Boutique Hotel

Hotel was quiet and in a residential neighborhood. Very close to Miracle Mile and Hancock Tower. About 5-6 short blocks from nearest subway stop on the Red Line. Be aware. Nobody asked us about a non-smoking room. Didn't realize that until after we checked in. The hotel was fully booked and we could not switch rooms.

Nice hotel in great location

The hotel and staff were great. The room was spacious with very comfortable beds. The only drawback would be the lack of free wifi. All along our trip wherever we stayed, free wifi was just part of hotel amenities. I don't know why this couldn't be part of this hotel's offering. Other than that, there were no complaints.

Guest did not leave a comment.

Great hotel

We stayed at The Sutton Place Hotel mainly because of price. But it is a great place to stay. Everyone was very friendly and helpful from the front desk staff to the concierge to the doormen. The room was spacious. We got a lakeview room. Granted being on the 8th floor the view was only parts of the lake but it was fine. It was clean and comfy. Location is good, one block from Michigan Avenue right at Rush street. Many restaurants and bars in the area. And everything is really within walking distance, albeit a mile walk, but still a nice one. I give the hotel and the city an A+.

Too Hot

Old building did not allow for cooling the room. Everything controlled building-wide. The temperature was too hot to sleep comfortably, and we were told that nothing could be done.

Outstanding hotel

Great location, great service, so, so clean!

Great service, nice rooms

Very satisfied with room and surrounding location though bit of a walk to the Chicago River, Millennium Park and Museum of Art. Parking is expensive.