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Sutton Place Hotel by the Magnificent Mile, Chicago, IL

Sutton Place Hotel by the Magnificent Mile

Star rating: 4.0 of 5
21 E Bellevue Pl
Chicago, IL, 60611
866-539-0036
Average Rating
4.6
Recommend
95%
334 Guest Reviews

from $240.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Sutton Place Hotel by the Magnificent Mile:

  • 95% Recommend
  • 4.6 Average Rating
  • 334 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(334 ratings)
Average Rating 4.6 of 5
Business
(54 ratings)
Average Rating 4.6 of 5
Romance
(108 ratings)
Average Rating 4.7 of 5
Family
(17 ratings)
Average Rating 4.7 of 5
With Friends
(58 ratings)
Average Rating 4.5 of 5
All Others
(92 ratings)
Average Rating 4.6 of 5

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Next Next Page 2 of 23 Previous Previous
Trip Type: Romance Review 16 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Awesome hotel/Great location!

We loved Sutton Place and wish we could have stayed longer. The hotel was beautiful, staff attentive and room comfy. The location was great and had a neighborhood vibe to it with a quaint little park across the street and plenty of eating spots nearby...some of the best in Chicago! We walked up and down Michigan Ave. and Rush Ave. where there's tons of shopping! I am looking forward to going back again as soon as we can!

 
Trip Type: Not Provided Review 17 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good Hotel; Good Location

Had a beautiful junior suite. A tad pricey, but very comfortable and clean. Lots of towels. Great location in Rush Street Nightlife area, with a multitude of good restaurants. Room could use some stronger light bulbs for those who like to read in bed; and hotel could find a different disinfectant or soap for the towels if one is not to be so aware of the aroma.

 
Trip Type: Special Event Review 18 of 335
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 19 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Great stay

My husband and I had the best time while staying at the Sutton Place Hotel. It was walking distance from everything like the trains, shopping, eating and Lake Michigan. I can't wait to go back.

 
Trip Type: Romance Review 20 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Exceeded Our Expectations

We really expected top of the line and we got that and more. All staff was really friendly and went out of their way to help. Room service was fast and affordable and delicious. The room was beautiful, clean, well stocked, and comfortable, and we loved the view. Can't say enough good things about Sutton Place.

 
Trip Type: Romance Review 21 of 335
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great hotel, noisy guests.

Everything with the hotel itself was satisfactory. They did give us an upgrade for an extra charge which we took. Beds are incredible. So comfortable. The room next to us was so noisy on the third night. We complained twice to the front desk. Each time they called security once around 11:30 and then at 2am. Didn't help much. Wish they could have done more. People should have been kicked out of the hotel, in my opinion. The next day at 9am before we checked out, they were blaring music again. The hotel did try to comp breakfast for us by leaving a message on our hotel room phone, but we didnt get any sleep from the night before our departure day, so they ended up taking money off our bill, not much but my wife was satisfied with it. Hotel has great location. Lots of places to eat around their location. Loved Texas de Brazil on Ohio street.

 
Trip Type: Romance Review 22 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Outstanding Hotel

This hotel was fabulous, the staff was extemely nice and helpful. It was in a great location. I will definitely being staying here when I visit Chicago in the future and I have told all of my family and friends how nice it was.

 
Trip Type: Romance Review 23 of 335
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Good hotel, Could be improved

Overall our stay was great and we enjoyed the Sutton Place Hotel. However the room itself was not as comfortable as we expected. The bed was lumpy and uncomfortable. The bathroom was great - separate bath and shower are terrific. I would definitely recommend this hotel to others, but only if they were to get a good deal on the price.

 
Trip Type: With Friends Review 24 of 335
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Hotel and Great Location

The hotel is located right near all of the nightlife, restaurants and shopping. The hotel bar is Whiskey's and is very active. I stayed there for a great rate and I would definitely recommend it to others.

 
Trip Type: Romance Review 25 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 26 of 335
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great location.

Great location. Hotel was a bit "clinical". Not what I would call "cozy". But very clean, efficient, up-to-date.

 
Trip Type: Business Review 27 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding hotel - great location

Service was even better -- but I wasn't prepared for the parking fees

 
Trip Type: Not Provided Review 28 of 335
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Fantastic Hotel

deep bath tub/separate shower was a definite plus. View frow 20th floor was spectacular. Park across street was excellent place to hangout, eat ice cream and people watch. loved everything

 
Trip Type: Not Provided Review 29 of 335
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 30 of 335
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)
We had a nice visit

I had to wait for coffee two out of four mornings. One elevator was out of service one morning.

 
 
Next Next Page 2 of 23 Previous Previous

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