Super 8 Universal City

Needs Improvement.

Our overall experience was good, except for ground maintenance-The hotel lawns were overgrown/unkept, and the long corridors/walkway has aircondition water run outs resulting in green mildew buildups in some areas;they need to be srubbed and washed every now and then.The room was nice but overpriced.I could not recieve wireless internet services as advertized.

Guest did not leave a comment.

Great room for the money

Nice clean room for the price. Rooms have microwave, fridge, coffee maker and hair dryer. Was quiet, we have two children and they were able to play outside the hotel. The pool was clean and the breakfast was real good too. I would stay here again, real bargain for the budget minded.

Nice hotel!

I was pretty impressed with the hotel, I wouldn't enjoyed it a bit more if the rooms had some sort of refrigeration, but there wasn't any. Microwave and cooking supplies were in the lobby, which wasn't a big deal. The staff at the hotel were incredibly friendly and helpful. It wasn't the greatest hotel in the world, but it was absolutely worth what we paid for it.

Guest did not leave a comment.

Great room for the money

We got good service, the room was clean. We did enjoy our stay.

Great room for the money

The beds were really comfortable, considering other hotels I've been in. The shower was a little moldy. If you are going to the horse track it's only 5 minutes away, which is where we were going and it was perfect! It's pretty far from downtown san antonio, especially with all the construction going on right now.

Needs Improvement

This "motel" provided the basic basics! The only real issue we had was with the plumbing, which was simply old and worn-out, with slow running showers, sink, and toilet. Fixtures were corroded and old. For the price, we expected something a little better.

Decent room at reasonable price.

Super 8 meet the wife's and my needs for a basic room at a reasonable price upon a short notice in a location nearest to our intended visit. Nothing fancy, but I really wasn't expecting it to be. There were some issues that would have made our stay better. Housekeeping missed a wash cloth that prior occupant left hanging on shower head. Water faucet leaked excessively from cold water knob while in use causing anything nearby to get soaked. I could not get the free WiFi Internet access to work with my MacBook. I could see the access point listed and could get a strong signal, but the router would not assign an IP address for my computer. Staff at the front desk didn't seem knowledgeable in solving my problem and I couldn't get an answer from an operator using the toll free tech support number listed in the room for help with Internet connectivity.

great room for the money

theonly thing about this room that we did not like was the beds were both very hard and it would have been nice if it had a microwave.

Guest did not leave a comment.

Guest did not leave a comment.

Very Unhappy

They have a unique wake up call service which is apparently no wake up call service at all. I was late to an important engagement because the front desk failed to give me a wake up call. I placed this call, in person, upon check-in. The hotel is also extremely difficult to access from either San Antonio or Austin.

Nice for the Price

Quiet Neighborhood with access to freeway