Super 8 Motel - Niagara Falls/Buffalo Area

Reception people are not polites

When I arrived they look at me like I'm bothering them and they were impolite at all. When I went to asked them where is the dining room they even not look at me but answer before I start to talk. That made me feel like I'm not wanted there. But, when I left they were very very very nice. I will not go there and don't recommend again.

not satisfied

first of all the swimming pool is by the main road. at the main entrance, which is not private. no privacy for anybody. plus the pool water temperature was below 60 degree. when i asked at counter they said this is how it is all the time. you must bring your own laptop computer to use, because they have computer internet but you have to pay $5 cash and $3.50 credit card. which does not work properly. one more thing, i found a live cockroach on my bad.

Hotel very humid, bathroom moldy

Hotel room very humid. Air conditioner only went off about every 15-20 minutes, which didn't cool the room down at all. Bathroom walls had mold around shower. Staff stated we could not switch rooms since there were none available.

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Great room for the money

We know the hotel was very much full but the noise level was minimal,everyone in the front desk was very pleasent n helpfull...Thank you all.......

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Customer Service Needs Improvement

The hotel was comfortable and clean. It was what you would expect from a room at a Super 8. The worst thing was customer service. The first night we got there my husband noticed something in the AC that looked like mold. I am 7 months pregnant so he asked if someone could look at it. The night manager came in and said it looked like fibers, not mold, and that someone would be there in the morning that could check it. He offered to move us to a different room but we were tired so we decided to wait until morning. No one ever came to look at it during our stay. Also there was a light burned out in one lamp that never got replaced and the other lamp was falling apart.

Nice and affordable

Nice and affordable

great room for the money

NICE AND CLEAN HOTEL. FEW MILES AWAY FROM NIAGARA FALLS, SO YOU HAVE TO DRIVE FOR ABOUT 5-7 MINUTES.

Great room for the money

After a day away we came back to find ants in our bathroom. The front desk clerk quickly checked on it and moved us to a different room. Very nice hotel staff and the room was great! I would stay here again.