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Suburban Extended Stay, Dallas, TX

Suburban Extended Stay

Star rating: 2.0 of 5
10326 Finnell Street
Dallas, TX, 75220
866-539-0036
Average Rating
2.7
Recommend
59%
32 Guest Reviews

from $33.99

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This rate first available on Friday, Nov 27

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Review Details for Suburban Extended Stay:

  • 59% Recommend
  • 2.7 Average Rating
  • 32 Guest Reviews
Hotel Service
3.0
Hotel Condition
2.5
Room Comfort
2.7
Room Cleanliness
2.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(32 ratings)
Average Rating 2.7 of 5
Business
(14 ratings)
Average Rating 2.4 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(4 ratings)
Average Rating 3.5 of 5
All Others
(13 ratings)
Average Rating 2.6 of 5

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Not Recommended

Reviewed by syed r from kazmi on October 2, 2009 Trip Type: Special Event Review 1 of 32
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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The room was hot for most of the night

The room was hot for most of the night and got cooler towards next morning. There was no phone. The taxi cab requested was not timely available.

 

Not Recommended

Reviewed by a hotels.com guest on July 16, 2009 Trip Type: Special Event Review 2 of 32
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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No (1)
THIS HOTEL MADE ME PHYSICALLY SICK!

I should have read all of the reviews before making the reservation. The room was thick with the smell of mold and mildew. There was no hot water for a shower. I woke up unable to breathe and started feeling sick from the smell. In fact, I'm still sick after spending one night in this place. Do NOT go to this hotel. It was one of the worst hotels I've ever experienced. The staff at the front desk was fairly nice, however.

 

Not Recommended

Reviewed by Dinesh M from Princeton Junction on July 3, 2009 Trip Type: Business Review 3 of 32
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Flophouse

The hotel is falling apart and is very badly run. It had roaches, lumpy and smelly mattresses, thin and old towels and air conditioners that make strange loud noises. The front desk was friendly but not very effective. I had to ask for the weekly room cleaning thrice. I had to get different room items, like the cooking pans, the coffee maker and dish rags which the room is supposed to have and after repeated attempts got these one at a time.

 

Not Recommended

Reviewed by a hotels.com guest on May 28, 2009 Trip Type: Business Review 4 of 32
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (1)
No (1)
Average Room for the money

The room was in a great location for the price but there was some ants inside the bathroom, as well when i ask for clean towels on the front desk it took 5hrs to provide me with towels and for me to able to take a shower to go out. I believe then need to hire people so customer dont have to be waiting for a service we have paid for. Thank You.

 

Recommended

Reviewed by a hotels.com guest on May 25, 2009 Trip Type: Business Review 5 of 32
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Get what you pay for...

The rooms smelled funky even after I sprayed oust and other air sanitizers. Their was a dead bug under the desk. The tiles were loose and would stick to your feet because they weren't glued down, but hey you get what you pay for right. Cheap hotel right off Northwest highway, 12 minutes from downtown.

 

Not Recommended

Reviewed by a hotels.com guest on April 10, 2009 Trip Type: Business Review 6 of 32
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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No (0)
Needs Improvement

Room not well maintained Poor TV reception

 

Recommended

Reviewed by Curtis T from Richardson on March 23, 2009 Trip Type: Not Provided Review 7 of 32
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
All was decient for what I paid!

Considering the surrounding area the hotel is in & its location, I'd say it's a pretty decient place to stay. No complaints really but then again I'm pretty easy to satisfy. Employees were nice enough & there when I needed them. Recommend the place if you just need a cheap place to crash for a few nights.

 

Recommended

Reviewed by a hotels.com guest on March 18, 2009 Trip Type: Special Event Review 8 of 32
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)
Great Room For The Price

The bad reviews I read didn't hold true. It was a great hotel, great room, great service! I would definitely return.

 

Recommended

Reviewed by Timothy from Jacksonville on February 23, 2009 Trip Type: Business Review 9 of 32
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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No (0)
Comfortable

Our stay was comfortable.

 

Not Recommended

Reviewed by a hotels.com guest on February 19, 2009 Trip Type: Overnight Stay Review 10 of 32
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Bad for money

All the negative reviews are correct. Dont take a chance

 

Recommended

Reviewed by Courtney H from South Bend on January 15, 2009 Trip Type: Romance Review 11 of 32
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
What You Would Expect

My husband and I stayed at Suburban Extended Stay Dallas over his Christmas Exodus rather than freezing back home in Indiana. The room is what you would expect for the price. The exercise room, however, was a joke; nothing actually worked the way it should. If you are looking for an extended stay place without the frills, this is it. Location is nice and staff was friendly enough. **Word to the wise, if you get cold and need extra blankets, bring your own.**

 

Not Recommended

Reviewed by Norman H from Tucson on January 11, 2009 Trip Type: Business Review 12 of 32
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Don't Expect Customer Service!

I had the Bath Tub Facet literally blow off in my hand, bruising it. Was told I would be given a new room, no charge. Was upgraded to a 2 bed suite, then the next day was informed I had to pay for the upgrade!!! They should have comped the stay, not charge for an upgrade.

 

Recommended

Reviewed by a hotels.com guest on January 7, 2009 Trip Type: Not Provided Review 13 of 32
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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NICE

It was quiet and comforatble. We had a kitchenette with dishes and all, it was a great stay.

 

Recommended

Reviewed by a hotels.com guest on January 6, 2009 Trip Type: Special Event Review 14 of 32
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Inexpensive

The staff was good. They were polite and helpful when I had a question. I liked the location. It was south enough on 35E to be close to downtown. I think it was 7 or so miles. Also since it was on Northwest Hwy it was close to Lemmon,Oak Lawn, Inwood, not to horribly far from 75 or the Toll Road. It worked for what i needed.

 

Recommended

Reviewed by a hotels.com guest on December 15, 2008 Trip Type: Business Review 15 of 32
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Didnt get what I reseved online

the room was nice but I reserved a room with two queen size beds and only had one full size. but it worked out for me, since I was by myself. I also didnt get a smoking room but I don't know if that is because of Dallas smoking ban.

 
 
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