Springhill Suites by Marriott

Great room in the West End area

The layout of the room is terrific! The breakfast is better than continental-style and the staff was very helpful. The hotel is also within 3 blocks of the DART system for easy transportation.

Great Hotel close to Dallas House of Blues

Hotel staff were very friendly and efficient. Room was very clean and well maintained. Cost was great for the area and we were within walking distance of Dallas House of Blues, Dallas American Airlines Center, Victory Park, and other West End attractions in Dallas. The only complaint was the Valet parking was a little slow since they had only one person working on check-out, but that was a minor irritation. I would definitely stay at this hotel again for events in the Dallas West End area.

Average hotel for price

We stayed during the week and was disappointed after a concert to not have room service available or anything in vicinity available for food; Hotel was clean and service was OK. Average Hotel with nice kitchenette area.

Great place!

It was wonderful - we had no complaints at all :) We were able to walk to many restaurants and the AA center was about a 10 minute walk! :)

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Quiet, comfortable

I'm not used to the valet parking thing, but self-park was in an unattended lot and the neighborhood is iffy. Close proximity to the American Airlines Center and West End restaurants. The room itself was roomy and quiet. The bathroom door was swollen due to humidity and would not close or lock. The toilet broke just before we checked out. No newspapers available at the hotel, was directed to a drug store two blocks away close to a transit center and liquor stores, not a good walk at night. Breakfast was great, well stocked and the 2nd floor lounge is nice. For the price, would have liked a hot tub, not just a small outdoor pool.

Comfy and Convenient

My hubby and I recently stayed at Springhill Suites over Labor Day Weekend. The staff at the hotel was extremely friendly and knew a lot about the area. We went to Six Flags one day and Allen Outlet Mall another day and we were centrally located to both. We were within walking distance to a lot of pubs, bars, clubs, Subway, House of Blues and Hard Rock Cafe. We actually went to House of Blues for a concert one night - great venue. We walked around downtown at all hours and felt pretty safe. There were a few homeless people, but they didn't bother us. The room was very comfortable and clean. It was also very quiet. We never heard any noise in hallway and slept till at least 11 every morning. Only minor complaint would be water pressure in shower, but that may just be my personal preference. Also, TV is at a strange angle, but not too bad and we didn't watch much tv anyways. Since we slept so late we never tried breakfast. We took others advice and parked in the parking garage for $5/day vs. the expensive valet parking. Again, the staff were terrific and location can't be beat! It's also across from the Aquarium, so a great location for families, too.

Great Hotel Location

Great Location, friendly staff, decent rooms. Definitely would recommend if wanting to be right in the middle of dallas attractions. 2 blocks from the House of Blues, Hard rock cafe and across the street from Dallas Aquarium.

Guest did not leave a comment.

Not great but not bad either...

The Springhill Suites by Marriot is not a bad place to stay if you would like to be in the center of Dallas. But, the decline of the Westend Marketplace does make this hotel a bit overpriced for the area. There a few resturants within walking distance and the Dallas Aquarium can be seen from your hotel room, which is less than a block away, however, you can tell that this hotel has seen it's "hay-day" and it has came and passed. I was pleased with my overall stay. I would recommend to friends. But, if you want to spend time in Dallas, I would recommend somehwere closer to the sights that you might be wanting to see.

Very Nice Hotel

We really loved this hotel. Rooms were very large including sitting area and kitchen area. Everything was clean and well cared for. Staff were helpful without being intrusive. The only downside was having to pay for parking when I wasn't expecting to do so.

Great location and Hotel

If concerts, Westend, The House of Blues or the World Aquarium are on the list of places to visit you can walk with ease to all. The A/C made a humming sound that has bother others but for us it sang us to sleep on their awesome bed.

Decent hotel in West End

decent hotel overall . . . only complaint was that the air conditioner in the room was so loud, it was hard to fall asleep. Also, avoid the $20 a day valet parking and park in the public garage across the street for $5 a day.

Great room for the location

The front desk staff was very friendly, courteous and provided us with information regarding the area (such as where to eat, mentioning the St. Patrick's Day Festival that was going on a block away from the hotel). The museums were within 7 blocks and the Dallas Aquarium was within 1 block. Several restaurants were within 1-3 blocks. The beds were comfortable and the room was very clean. The breakfast was OK. We used the valet parking. It was close to 20 dollars, but you can park at a parking area (where they also park the cars in valet). It is within 1/2 a block. We were on the sixth floor and just by luck happened to have a great view of the Dallas skyline from our room.