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SpringHill Suites by Marriott Charlotte Concord Mills Spdwy, Concord, NC

SpringHill Suites by Marriott Charlotte Concord Mills Spdwy

Star rating: 3.0 of 5
7811 Gateway Ln
Concord, NC, 28027
866-539-0036
Average Rating
4.1
Recommend
85%
20 Guest Reviews

from $109.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for SpringHill Suites by Marriott Charlotte Concord Mills Spdwy:

  • 85% Recommend
  • 4.1 Average Rating
  • 20 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.0
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(20 ratings)
Average Rating 4.1 of 5
Business
(4 ratings)
Average Rating 3.3 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(2 ratings)
Average Rating 4.0 of 5
With Friends
(3 ratings)
Average Rating 5.0 of 5
All Others
(10 ratings)
Average Rating 4.2 of 5

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Trip Type: Romance Review 1 of 20
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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needs little improvement

the air conditioner blows air the hits you in the head all night. It needs a defuser to prevent this. We were in room 101. The breakfast buffet turned was not what I was expecting for the money I paid.

 
Trip Type: With Friends Review 2 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great place

Very comfortable room and atmosphere.

 
Trip Type: Special Event Review 3 of 20
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

This hotel was great - we were only there one night but it seemed to have everything one could want and the room was clean, spacious and nicely appointed. We even needed a roller for our clothes (dog hair) and the front desk loaned us one to use. Very nice and I would stay there again in a minute!

 
Trip Type: Rest and Recreation Review 4 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Drink Machines

My only complaint would be that the drink machines on every floor were empty. Very frustrating

 
Trip Type: With Friends Review 5 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 6 of 20
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 7 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
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Great room for the money

Everything was seemless...check in, continental breakfast, exactly as advertised. Complaints...My room had musty odor. Limited parking.

 

Not Recommended

Trip Type: Business Review 8 of 20
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
5.0
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needs Improvement

We did not get the room we asked for.The phone did not work in the room.the toilet ran all nite.What more could you ask for...

 
Trip Type: With Friends Review 9 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very nice hotel for a family

I was shocked to walk into the room and see the two tvs. Very nice, hotel, comfortable bed. Only problem was the refrigerator was not cold but one call to the front desk fixed that. I will stay at this hotel any time.

 
Trip Type: Family Review 11 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 12 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Overnight Stay Review 13 of 20
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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Why Build a Hotel next to the interstate without sound proofing it?

The hotel in general, from the looks of it, is not bad at all. Beautiful rooms. However, I don't know about the other rooms in the hotel, but the room they put us in was right next to the interstate. Which kept us up all night with the eighteen wheelers and other large vehicles going by all night long. This kept my baby up as well, ALL night long. I do not recommend this room to anyone who enjoys a good night sleep and is paying good money to stay there.

 
Trip Type: Overnight Stay Review 14 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 15 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Detergent

After I had checked into my hotel i ran to a business meeting late on the August 28th. I got back to the hotel and realized my room was an accessible room for a person wiht special needs. I did not mind that although the chair in the tub did scare me a bit! Once i was ready for bed, i climbed in only to find out that i was having a reaction to the detergent that was used. I ended up sleeping in my jeans and a Harley T-sirht i had bought for my husband. I have never had a itchy reaction to the detergent at a Marriott Hotel before. So i was surprised! Other than that my stay was satisfactory!

 
 
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