Soho Grand Hotel

Soho Grand

Great Staff Needs hand sanitizer in workout room Parking$$$$$$

Pleasantly Surprised

After reading a few negative reviews online, we were a bit hesitant to stay here. No worries. Our room was impeccably clean and stylish. I am still dreaming about our sumptuous bed and bedding. The location is great and the staff could not have been friendlier.

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outstanding hotel!

location, style, comfort.....excellent!!!

Good hotel

It was not as fabulous as the site would have you think, however it was nice and I would stay again because of the location and neighborhood.

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Nice hotel in great location

We enjoyed our stay very much. SoHo is a great place to eat, visit galleries, and shop. I felt that the hotel hallways had a stale odor--not unpleasant, but stale. Perhaps some Fabreeze or carpet deodorizer would have helped. The lobby area and hallways were dimly lit--ambiance??? A little more light wouldn't have hurt. The bar was nice and great for people watching, however we were dissatisfied with the outdoor bar. There weren't any tables in the bar area and the host suggested the outdoor one. We were disappointed when the host of the outdoor bar told us that it was "closed for a private party," only to find that the indoor bar host told us that wasn't the case. "Sometimes they say that if they sense people aren't hotel guests," was what the indoor host told us when we returned. The outdoor host never asked, nor did we think that we needed to have mentioned it. All ended up being fine because a table opened up at the indoor bar when we had returned there. There should be better communication amongst the staff, or a way that they could communicate without guests having to go up/down and in/out of the hotel to get a drink.

Very Satisfied

Pros: location - Soho area, bar, clientele - people watching.., room very comfortable particularly bed. Cons: corridors could do with a freshen up, pretty small room (but it is NY), was there on biz would not recommend for families. TV reception not good. Overall service was excellent, room very comfortable and in a good area. Price not too bad either (may have got a special though considering financial conditions). I recommend it.

Average

Very nice on the face (from street, lobby, bar, etc.), but lacking in room size, decor and comfort (bed). Plus, the linens smelled a little like a smoker used them. I ordered a chicken pot pie from room service which was the worst I've ever had. The service was exceptional though. The person that checked me in knew my name the next day on site and the bellhop knew what office building I was going to based on the address alone (less common building). The common areas were very swank. Good location for seeing Soho, Little Italy and China town.

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