If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Sofitel Philadelphia, Philadelphia, PA

Sofitel Philadelphia

Star rating: 4.0 of 5
120 S 17th St
Philadelphia, PA, 19103
866-539-0036
Average Rating
4.7
Recommend
97%
370 Guest Reviews

from $200.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 15

Select a Room & Rate Price Match Guarantee

Review Details for Sofitel Philadelphia:

  • 97% Recommend
  • 4.7 Average Rating
  • 370 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.8
Room Comfort
4.8
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(370 ratings)
Average Rating 4.7 of 5
Business
(68 ratings)
Average Rating 4.6 of 5
Romance
(109 ratings)
Average Rating 4.8 of 5
Family
(24 ratings)
Average Rating 4.8 of 5
With Friends
(49 ratings)
Average Rating 4.9 of 5
All Others
(120 ratings)
Average Rating 4.7 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 25 Previous Previous
Trip Type: Romance Review 1 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel!

Service was excellent, the room was gorgeous, the bed was like sleeping on a cloud! By far my best hotel experience.

 
Trip Type: Business Review 2 of 374
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Very good hotel

extremely comfortable bed. great neighborhood with cute shops and excellent restaurants. The only complaint is that they charge for internet use, which feels a little cheap.

 
Trip Type: Romance Review 3 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
great location

a good time with a nice room, close to everything we wanted

 
Trip Type: Business Review 4 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
OUTSTANDING HOTEL

Centrally located, huge clean rooms, great Sunday brunch, pleasant staff!

 
Trip Type: Business Review 5 of 374
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel

Our two day hotel stay was wonderful. The Sofitel offered all the amenities you expect in a 4 star hotel. The room was very nicely decorated, had a beautiful marble bathroom and had one of the most comfortable beds I have ever slept in at a hotel. In addition, the staff was very pleasant and attentive. We would absolutely stay at this Sofitel again.

 
Trip Type: Romance Review 7 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Nice Hotel

Nice room, pleased with the service!!!!

 
Trip Type: Business Review 8 of 374
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Very Comfortabe Experience

Overall my Sofitel experience was excellent with the exception of the day that I left the hotel for work at 8am and returned at 4pm and my room had not been cleaned. I was very upset given the expectation, branding and amount of money that I spent for the room. Other than this mishap, I really enjoyed my stay and I would return.

 
Trip Type: Business Review 9 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 374
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Staff Great, Room average

The hotel is not as close to the convention center as it seems on the map, I felt like I was on the "Amazing Race". The staff was friendly and professional consistently but the room was worn looking including holes in the carpet as well as stains. 4 star service, 3 star room!

 
Trip Type: Business Review 11 of 374
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good Location

Many plus areas: excellent bed comfort; front desk, restaurant & lounge staff were super-accomodating; great location to walk to Convention Center or Rittenhouse Square; very safe. Only dissapointment was fragmented concierge service. Some that staffed the area were very helpful but one man scowled as I asked question and another (maybe it was a bellhop?) did not know answers to directions. But, if you got the right person, all was great.

 
Trip Type: Rest and Recreation Review 12 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel

The Hotel is situated where it is most convenient to get around the City. The room was excellent, very comfortable bed, duvet cover was warm. The bathroom has a great glass enclosed shower. The valet service was good as was the restaurant for breakfast.

 
Trip Type: Romance Review 14 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 374
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great hotel and excellent service

Great hotel and excellent service

 
 
Next Next Page 1 of 25 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.