Grand Ambassador Seoul associated with Pullman

Very Gracious Staff

The highlight was a gracious, helpful staff; the room price was fair; we appreciated the quiet room that we requested; the included breakfast options good, but tv in the concierge lounge was unpleasant. Decent health club, but crowded with outsiders.

Outstanding service

The hotel took extraordinary steps to accommodate us when my spouse got sick and had to be hospitalized. Their courtesy and service was outstanding. Location is excellent. We're glad we didn't book a downtown hotel. There are at least 3 convenience stores nearby, the Dongguk University subway station is 2 minutes away, and down the street from the university is a strip with many restaurants frequented by students/lunch crowd. Proximity to the subway will get you almost anywhere you want to go in Seoul. The room itself was very clean, modern, had everything we needed.

Guest did not leave a comment.

Wonderful hotel

The hotel certainly exceeded our expectations. The staff were very helpful and in spite of some language barriers (we don't speak Korean, more's the pity) they gave us all the information we needed. I would definitely recommend this hotel to any traveler.

Pristine

The whole experience was amazing in this hotel. The staff were so helpful and pleasant. I got an upgrade becasue I was an ACCOR member and had a lovely high floor room. The gym is excellent. The restaurants are hugely expensive and you can more cheaply anywhere outside. Morninf coffee and bread worked out at $8 which isnt so bad. Service again was amazing. I whoelheartedly recommend this hotel from start to finish.

Solid 4 star hotel

I was very satisfied with my stay at the Sofitel, the rooms were large and nice and the internet was relatively cheap. The immediate neighborhood was kind of sleepy but it is close to the subway and a cheap cab ride to Seoul's hotspots.

Good hotel

However, the price for food inside the hotel restaurants were quite high, especially for the quality and quantity of the food. But, there are affordable and good little restaurants down the street as this hotel is next to a University.

great hotel

i have never been to such great hotel. they certainly had the best service staff. great cub service. i would go back anytime. it would be my only choice

Outstanding Hotel

For the money, this is an oustanding place to stay. Food at the breakfast was great -- good variety and excellent quality. All of the staff was outstanding. I will stay there again when I return for business or pleasure.