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Silver Cloud Hotel Broadway, Seattle, WA

Silver Cloud Hotel Broadway

Star rating: 3.5 of 5
1100 Broadway
Seattle, WA, 98122
866-539-0036
Average Rating
4.7
Recommend
99%
423 Guest Reviews

from $143.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Silver Cloud Hotel Broadway:

  • 99% Recommend
  • 4.7 Average Rating
  • 423 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.8
Room Comfort
4.8
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(423 ratings)
Average Rating 4.7 of 5
Business
(98 ratings)
Average Rating 4.7 of 5
Romance
(43 ratings)
Average Rating 4.7 of 5
Family
(54 ratings)
Average Rating 4.7 of 5
With Friends
(53 ratings)
Average Rating 4.6 of 5
All Others
(175 ratings)
Average Rating 4.7 of 5

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Recommended

Reviewed by a hotels.com guest on September 30, 2009 Trip Type: Romance Review 16 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Helpful staff

The staff at the front desk, room service and Cayenne restaurant were all helpful and prompt with their assistance. It made my stay much more relaxing knowing things were taken care of and the staff knew what they were doing with great efficiency.

 

Recommended

Reviewed by a hotels.com guest on September 28, 2009 Trip Type: Family Review 17 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 28, 2009 Trip Type: Family Review 18 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Very Nice Accomodations

We stayed at this hotel 2 days before our cruise and the 2 days following our cruise. It was located away from the tourist areas but not too far away, all within a 5-10 min. drive. They also have a wonderful shuttle in the event you don't want to drive and pay for parking in the tourist locations.

 

Recommended

Reviewed by a hotels.com guest on September 28, 2009 Trip Type: Business Review 19 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 27, 2009 Trip Type: Business Review 20 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 26, 2009 Trip Type: Special Event Review 21 of 428
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 21, 2009 Trip Type: Special Event Review 22 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 21, 2009 Trip Type: Special Event Review 23 of 428
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on September 20, 2009 Trip Type: Business Review 24 of 428
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (3)
No (0)
Silver Cloud Hotel

It is not mentioned that parking underneath the building is an extra 20.00 dollars so the cost is more than prepared for. The attendant at the desk was professional but not customer service oriented.

Hotel Response

Thank you for you comments regarding your recent stay at our hotel. I am sorry for the challenges you encountered regarding the parking charges and the service experience you received. The management and staff of the hotel prides itself on providing courteous and professional service and am was disappointed we did not meet that goal during your visit. All guest reviews - positive or negative - provide an excellent training opportunity for our staff. Your comments are much appreciated and we hope to have an opportunity to serve you again.

 

Recommended

Reviewed by a hotels.com guest on September 19, 2009 Trip Type: Special Event Review 25 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great stay for mediacal access

We stayed at this hotel for a Med-Cation. We stayed at the Silver Cloud for a couple of days while I was going to the Swedish Medical Center and then moved to a much more expensive hotel Down-town for the remainder of the trip. We wish we had stayed in the Silver Cloud the entire time. They offer a shuttle that will take you to all the great spots down-town for free. From those locations, most tourist destinations are in easy walking distance. Those drop-offs are also in easy reach of Metro Transit points. The young man and woman that worked the front desk during our stay were very helpful. They went to great lengths to accept shipment and notify me when a replacement credit card arrived. Their shuttle will also take you to the medical center for free even though it is not on the list of drop-offs. Just ask at the desk. The breakfast was great and the restaurant food was much better than what I had expected after reading other reviews on this site.

 

Recommended

Reviewed by mark r from portland on September 10, 2009 Trip Type: Romance Review 26 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Value

Worth every penny. The staff went out of their way, showing excellant customer service. The rooms were comfortable. The parking was a slight ordeal but wasn't anything to be bothered about.

 

Recommended

Reviewed by a hotels.com guest on September 7, 2009 Trip Type: Family Review 27 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Armando B from Palm Desert on September 3, 2009 Trip Type: Overnight Stay Review 28 of 428
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Good value

This hotel is really good value if you don't mind being out of downtown Seattle

 

Recommended

Reviewed by a hotels.com guest on August 29, 2009 Trip Type: Business Review 29 of 428
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on August 26, 2009 Trip Type: Romance Review 30 of 428
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice room, nice staff, nice location

We were wrapping up a four-day anniversary getaway, and chose the Silver Cloud for our one night in Seattle. The staff was very nice, and the free shuttle service to downtown and the Seahawks game added a lot of value and convenience. We splurged on a jacuzzi room, which was also worth the money for the pampering/convenience. I'd stay there again.

 
 
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