Sheraton Vistana Resort-All Villa Resort in Lake Buena Vista

Satisfied with Accomodations

We were given a room in "Cascades" that had not been renovated. The decor was outdated, but bearable. The musty smell was bothersome, but we bought some Febreeze and it smelled better after a day or two. The room layout was great...we had a two bedroom villa and it accomodated my family of six very well. Very spacious and had everything that we needed.

Great room for the money

Great room for the money" If don't mind timeshare presentations don't take the gift and you want be obligated. Everythingelse is enjoyable otherwise.

Buyer Beware

If you think you might get a renovated condo forget it. No matter how much they tell you they will do the best they can the odds are against you. I called 3 wks ahead, then 2, then 1, and the day of before our flight and each time was told 'It shouldn't be problem'. When we got there they said 'Don't have any' and could have cared less when I expressed my disappointment. We were told ours was the 'newest before the renovation'. I feel sorry for the poor saps stuck in the 'older' ones. The room had a rotten stench in it that never went away. Everything in the room was very dated and old. The beds were incredibly uncomfortable. Several nights were spent on the couch to spare my back.They had a brochure with a testimonial from someone from NY saying the resort market store prices were half what he sees in NY. Glad I don't buy groceries in NY. The prices at the resort were realistically about double what you would see in your local store. On a positive note the grounds were kept up well and the recreation areas were pleasant. The location is near the major parks. Don't order pizza from outside even if you get a flyer in your door. They can't get through security, which they don't tell you, and by the time you go to the security gate to get it it's cold. Renovated room would have helped my review considerably. Otherwise the room was a dump compared to what their web site shows. Sorry Sheridan. Just trying to help fellow travelers.

Not like staying at a hotel/motel at all

This time stayed at this resort as a paying guest under the guise of the Sheraton hotel chain, compared to when we stay here under our weekly timeshare period. The grounds are always so well taken care of and clean. The pools are neat and inviting. Walk out your door to the outside, not a hallway, almost like being in a condo, since you're offered a fully equipped kitchen for your use. No wonder we keep returning to stay during either our timeshare week or as a paying Sheraton guest, we don't choose any other.

great room

love it the master bedroom was huge , loveit and the view , welll go back .

Guest did not leave a comment.

Everything in one location

Sheraton Vistana is awesome. They have everything you need on site and more. There is no need to leave. We had a blast!

Guest did not leave a comment.

Needs Improvement

1. Interior was very old but clean 2. Houese keeping approach us at 9:30 to leave the room including phone call at 9.50 am (ceckout time was 10 am). 3. Front desk employees offered us a welcome package - in reality they would like you to join a promotion party to sell stuff. 4. Breakfast very expensive

Convenient and Large Accomodiations

We had an unrenovated unit, which was just fine. Washer/Dryer, full kitchen, large common area. Renovated units were really nice (we visited some with the tour to buy time shares). Parking was convenient and pools were good. Went prime time, so beach chairs were at a premium at the pools. Restaurant just so so, but not surprising. Staff was very good. 5 minutes from Disney, 15 minutes to Universal. Great for the larger group who needs a condo type unit.

Overall very nice and a value

Everything was very nice and functional. We loved having the huge personal spaces that made it feel like a home away from home. The downside is the selling of the time shares. They are relentless until you say NO. NO. The other thing is I presented the coupon for the $25 food voucher, but the credit never showed. I checked out at 5:30 am and a manager wasn't around so no credit. Not a big deal considering how happy we were with our stay. Next time I will ask for a reciept and verify the credit is on the account the next day.

Great room for the money.

The two bedroom is very spacious and clean. Ideal for a family.

Good for a Family

The Hotel was really good. They put me into a just renewed block and was amazing. I was with another couple so they gave me a room with two bedroom and 2 bathroom. The experience was better than expected before reaching the hotel. 3 LCD TVs, Refrigerator, Dining room... I recommend

Needs Improvement

the room we stayed in was very dated. The hotel is in the process of updating all the rooms, but some are still not yet done.