Sheraton Tampa Riverwalk Hotel

Not so great

Old and dirty The view and location are wonderful but the rooms are nasty. NOT a 4 star hotel.

Looking for an excuse to stay there again!

Everything exceeded our expectations! The staff were super friendly and incredibly helpful. Each staff member we came across went out of their way to assist, addressed us by name each time and made us feel like big shots. The valet service was great, and each time we got in the car we were asked if we needed help finding our location. The concierge was always one step ahead of us in making our stay more enjoyable. The breakfast buffet was a great deal, tasty and convenient. The restaurant staff were friendly and helpful, we never needed to ask for anything because they were there before we could ask. Internet service was perfect up in our room, and I noticed there were even computers we could have used down in the lobby. My only complaint was that we couldn't stay longer and were only there for the Home Show at the convention center. (A short walk away.) So this means we'll have to plan a special trip to Tampa just to relax and enjoy the hotel's amenities. We never even made it down to the pool, but it looked lovely from our riverside view! My husband also enjoyed a 10 mile run around the town and said it was one of the most enjoyable routes he's ever done. He didn't even need a water bottle, the city has water fountains everywhere! Overall, I can't wait to go back again....I'm thinking maybe a week surrounding the Tampa Marathon!

Great location

Great location, great price. Very friendly staff and the shuttle service offered by the hotel was very convenient and offsets the pain of having to pay for overnight valet. One other thing, when you book a standard room with this website, Sheraton defaults your room to a standard room with 2 double beds, I had to have mine changed because my reservation was initially for a standard with King size bed.

Guest did not leave a comment.

Decent Hotel

This is a typical "downtown" hotel experience. Yes, you are going to pay for parking. Yes there is going to be traffic noise if you have a city view. Nice rooms, great beds and bedding. Pool and restaurant both have nice views of the River. A bit of a hike, but within walking distance to shopping/restaurants at BayWalk as well as the Florida Aquarium. (Great aquarium for the kids!) Good hotel if you are doing business in downtown Tampa or need a place to stay before/after a cruise from the Tampa cruise port.

nice hotel, staff needs some work

I was staying in Tampa with my 2 girlfriends to see a concert. The night manager and night security gaurd made several inappropriate comments to us during our stay.

Guest did not leave a comment.

Would select this one again.

Selected hotel for an overnight stay before boarding cruise. We didn't venture far but was easily able to find a CVS drug store a few blocks from hotel to pick up forgotten items. Very friendly staff - nice pool - okay selection at hotel's resturant. The free shuttle to cruise ship dock was an added bonus. Would select this one again.

A bit pricey, but excellent comfort and service

We were extremely comfortable at the hotel and it is in an excellent location for traveling around the tampa area. It was a bit pricey, though, and we were suprised to find that the parking there is only valet and costs a substantial amount per evening. This added a considerable expense to our stay that we had not anticipated and wish that we had known ahead of time as it might have influenced our hotel choice.

Housekeeping

Standard of housekeeping leaves a lot to be desired.Room was not done till 4pm one day and dirty glasses were not removed all of the stay.For the whole of the 5 night stay the sheets were not changed. Parking is a rip off at $16 a day.

Room Needs Improvement

The first floor common areas were excellent and the staff was very courteous and helpfull. Beer at the bar was reasonable and cold. The bed was comfortable and the drapes kept the room dark. However, every other part of the room needed improvement. The bathroom sink wouldn't hold water, the vanity looked like a couple of 2X4's nailed together and painted. The fixtures were either bent or completely broken. The elevators were annoying and made a scraping noise when closing and the buttons seemed to always be on the opposite side that I normally look for them. The hotel is 5 minutes from UT which is what I wanted but I would rate this a 2 star hotel based on the room and areas above the first floor.

Guest did not leave a comment.

Nice hotel but...

Hotel was nice but parking is limited to valet and they charge extra for it. The room was clean but the carpets had just been cleaned and were still wet. The bathroom was on the small side but the shower was great!

Fantastic Service

I'd recommend this hotel hands-down to anyone leaving for a cruise from Tampa. It's close to the cruise terminal with shuttles running regularly. ..They know the drill and will get you there without worry. The service there was excellent and we were treated like VIP guests the entire time.