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Sheraton Suites Country Club Plaza, Kansas City, MO

Sheraton Suites Country Club Plaza

Star rating: 3.5 of 5
770 W 47th St
Kansas City, MO, 64112
866-539-0036
Average Rating
4.2
Recommend
89%
254 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Tuesday, Nov 24

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Review Details for Sheraton Suites Country Club Plaza:

  • 89% Recommend
  • 4.2 Average Rating
  • 254 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.4
Room Cleanliness
4.4

Nothing is more important than the opinions of our guests.

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All Trip Types
(254 ratings)
Average Rating 4.2 of 5
Business
(25 ratings)
Average Rating 4.5 of 5
Romance
(52 ratings)
Average Rating 4.3 of 5
Family
(42 ratings)
Average Rating 4.2 of 5
With Friends
(52 ratings)
Average Rating 4.2 of 5
All Others
(83 ratings)
Average Rating 4.2 of 5

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Next Next Page 1 of 18 Previous Previous
Trip Type: Romance Review 1 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Not Recommended

Trip Type: Romance Review 2 of 263
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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It was ok

My wife and I decided to go down to the plaza for a mini getaway to celebrate our anniversary. The hotel is in a good location and had a nice view. However, for a suite, the room seemed really cramped to us, the toilet kept running, and the entire room looked like it needed a makeover. They had LCD televisions in the room, but they didn't have an HD feed so the picture was kind of lousy. We had a nice dinner at Houstons, enjoyed the plaza, and spent about an hour in the room before we came to our senses and went home. It was a discounted rate so I can't complain too much, but it feels like we blew a hundred bucks on a parking space for dinner.

 
Trip Type: Family Review 3 of 263
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 4 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 5 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Loved the Hotel, Hated the Parking

I really enjoyed my short weekend stay at the Sheraton Suites, the only thing that was disappointing was the parking. I chose self-park and paid $10 to park in a scary, dark isolated garage. As a woman and this was my first time really out alone at a hotel, I felt there should have been more or better lighting and more access or better access to emergency phones or to hotel entry upon an emergency. The only thing running through my mind while going to my car was a bad parking garage scene from a slasher flick. Outside of that...I LOVED my suite.

 
Trip Type: With Friends Review 6 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 7 of 263
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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very nice

poor restaurant service in evening. bartender had to do double duty . otherwise very nice place to stay.

 
Trip Type: With Friends Review 8 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 9 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
3.0
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No (0)
Great room and view

The room was really nice and comfortable

 

Not Recommended

Trip Type: Family Review 10 of 263
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Nice Hotel - Pricey Extras

It is partly my fault for not checking beforehand, but there was a considerable daily charge for both parking and wifi access. Also, the charge for the in room movie was three times what you would pay in a movie theater, the movie said it was still in theaters, but it has actually already been released to DVD. The room was okay, but my husband and I were surprised by an unwelcome wake up at 5:30am by the alarm clock that we didn't know existed - it was behind the nightstand and I could NOT figure out how to turn it off. The staff wasn't particularly friendly and you can walk to everything in the plaza, but there is tons of traffic and some construction, so it can be difficult to get where you need to go without jaywalking. We probably won't stay there again.

 
Trip Type: Family Review 11 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 12 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Clean, Comfortable

This hotel was clean, comfortable and conveniently located in the Country Club Plaza area. I got a room for one night for my bf, whom was getting married the following day, and the accomodations were perfect. I stayed in the hotel the next night with friends, and their room was clean and comfortable as well. I would definitely recommend this hotel to a friend or family member wanting to stay in the KC area.

 

Not Recommended

Trip Type: Special Event Review 13 of 263
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
1.0
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Needs Improvement

This hotel is not to standard. As we were checking in a roach was crawling on the check-in counter. The hotel employee tried to hide the fact that there was a roach by trying to push it off the counter. The other issue that we had was the hotel bathrooms were dirty. The tub had mole all over the tub and not to mentioned the rim of the toilet. It looked liked if it has not be cleaned in years.

 
Trip Type: Business Review 14 of 263
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 15 of 263
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
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Disappointed

Service needs to improve. Had to switch room b/c bath tub was rusty. No complimentary toilettries.

 
 
Next Next Page 1 of 18 Previous Previous

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