If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Sheraton Sports Complex & CoCo Key Waterpark, Kansas City, MO

Sheraton Sports Complex & CoCo Key Waterpark

Star rating: 3.5 of 5
9103 E 39th Street
Kansas City, MO, 64133
866-539-0036
Average Rating
4.0
Recommend
82%
342 Guest Reviews

from $109.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

Select a Room & Rate Price Match Guarantee

View important information about: Special Promotions

Review Details for Sheraton Sports Complex & CoCo Key Waterpark:

  • 82% Recommend
  • 4.0 Average Rating
  • 342 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.1
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(342 ratings)
Average Rating 4.0 of 5
Business
(43 ratings)
Average Rating 3.9 of 5
Romance
(34 ratings)
Average Rating 4.2 of 5
Family
(63 ratings)
Average Rating 4.0 of 5
With Friends
(60 ratings)
Average Rating 4.1 of 5
All Others
(137 ratings)
Average Rating 3.9 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 2 of 23 Previous Previous
Trip Type: Business Review 16 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
My favorite Kansas City hotel

Upscale, gorgeous, beautiful furniture in the rooms, excellent front desk staff, excellent price, wonderful restaurant.

 
Trip Type: Romance Review 17 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Really nice room, really comfortable bed

No complaints about this place. Had a couple of days to just get away close by, and this was the spot. Nice room, comfortable bed, good location to access activities around KC. Fully recommend. Yep, there was a charge for wireless access in the room (free in the lobby, I think), but I thought it was a reasonable rate.

 
Trip Type: Overnight Stay Review 18 of 342
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 19 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
great experience

This is a great hotel with many convenient restaurants and services directly attached to the building. The water park looked like a lot of fun though we were unable to participate. There was a wireless internet fee though the TV in the room advertized it as a free service. Our room faced west providing a great view on the sports complex and the downtown sky line.

 
Trip Type: Special Event Review 20 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Place to Stay

Great amenities. Close to shopping and not too far from downtown.

 
Trip Type: Not Provided Review 21 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 22 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Pretty darn good

The room was clean and quite comfy, but the hallway by the elevator had trash that was not picked up during our stay (one day). There was a convention staying there, and it was a little noisy, but nothing unbearable. Plus, with kids, you could totally avoid the waterpark -- a real lifesaver in my book!

 
Trip Type: Overnight Stay Review 23 of 342
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 24 of 342
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
nice, near Arrowhead

This is a great place to stay if you are going to a game at either ballpark. They had a free shuttle to the Chiefs game. My daughter enjoyed the pool and weight room. We did not use the water park that is attached but it looked great for little kids. The elevator to our 5th floor room was difficult to catch for a ride down. And our room was very cold even though I turned the heat up to 85.

 
Trip Type: Romance Review 25 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Wonderful stay

We were there for our honeymoon. We had the pool and hottub all to ourselves. The front desk went out of their way to give us directions, and suggestions for dinner and entertainment. It was very quiet and comfortable. The only thing I would have changed was the size of the bathroom. Other then that, rated it a 10.

 
Trip Type: Not Provided Review 26 of 342
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 27 of 342
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good stay, but room for improvement

We had a good stay, however, the TV quit working on the first night. We called the front desk, however, it was not resolved until the next day. Also, on the first day, the water in the hot tub was very dirty and not very warm. Much improved on the 2nd and 3rd day. The biggest disappointment was having to pay each day to use the internet. I felt this was rediculous, however, the bed was extremley comfortable and the room was very clean. I would not stay here again though if I needed internet, it was too expensive.

 
Trip Type: With Friends Review 28 of 342
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
fairly good

could not change the thermostat to the room which made it very uncomfortable. allthough a certain temp would be ok for most,this was not the case and would be better for the guest to be able to change as neccassary.

 
Trip Type: Overnight Stay Review 29 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 30 of 342
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 2 of 23 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.