Sheraton San Diego Hotel and Marina
- Recommend
- 85%
from $109.00
Lowest avg. nightly rate
This rate first available on Thursday, Nov 19
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Review Details for Sheraton San Diego Hotel and Marina:
- 85% Recommend
- 4.2 Average Rating
- 459 Guest Reviews
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- All (459)
- Recommended (390)
- Not Recommended (69)
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Not Recommended
Trip Type: Romance Review 1 of 459Sheraton San Diego: not worth the view
I had to pay for parking every day which is insulting. the tiny motel down the street didn't require this. no complimentary breakfast, cheaper hotels provide this but the pricey sheraton can't? some partiers in the next room kept me up so this place has very thin walls room service was seriously overpriced I'd be much happier and save alot of money next time by staying at a cheapy motel, of course we had a great view but thats about it
Recommended
Trip Type: Romance Review 2 of 459very nice
Very nice. The heated pool won us over. Only downside, it is VERY close to the airport.
Not Recommended
Trip Type: Romance Review 3 of 459Needs Improvement
Our pillows smelled bad, almost like feces. We called twice for housekeeping to bring different pillows but they never showed. My wife told me to just put the pillows on the floor and we slept the night without pillows.
Recommended
Trip Type: Rest and Recreation Review 4 of 459Guest did not leave a comment.
Recommended
Trip Type: Romance Review 5 of 459Great for a getaway
My fiance and I decided we needed to get away from the construction zone known as our house and booked this hotel because we planned on visiting Tom Ham's Lighthouse for their Sunday brunch the next day. First of all this hotel was awesome! Everything about it was very nice. We wound up with a room in their Lanai tower that faced the Marina (which we were offered at no additional charge). The view was spectacular. The hotel staff was very helpful and friendly. My one and only complaint about the hotel was the fact that the A/C unit did not work well. It came on and cooled but not often enough (maybe the thermometer was broken?) Other than that everything else was exceptional. I would definitely recommend this hotel.
Recommended
Trip Type: Business Review 6 of 459Guest did not leave a comment.
Not Recommended
Trip Type: Business Review 7 of 459Nickel and Dime
This hotel nickel and dime you for everything. Parking fees - $22 per night - should be free for guests. Internet is not free unlike all other hotels, TV channel selection is less than basic cable, no refrigerators in the room, and no coffee in the lobby.
Recommended
Trip Type: Overnight Stay Review 8 of 459Great Hotel
We stayed in the Sheraton Bay Tower. Great hotel and location - especially if you are flying in or out of San Diego. Harbor Island is a fantastic place to stay in San Diego and the staff at the Sheraton Bay Tower are exceptionally friendly, professional and helpful. We stay here frequently and have never been disappointed.
Recommended
Trip Type: Romance Review 9 of 459Comfortable, clean rooms
The hotel was very nice. Room was upgraded and modern and nice upgraded bathroom. It took quite a while to check-in as there was a line with only one person available behind the counter at 3:00 p.m. The maid service didn't get to clean our room until 5:30, but they did make it up and provided clean towels. The hotel facility was good. The service could be improved upon, but it wasn't terrible. We'd probably stay there again.
Recommended
Trip Type: Family Review 10 of 459Long wait at check out.
Over 20 minutes waiting in line to check out. Had a beautiful view which they upgraded after requesting at checking. Way to go Sheraton on the in room Starbucks coffee. We also enjoyed the diner but waited extremely long for everything to get served, over an hour. My daughter fell asleep waiting for the dessert which she never got to try. Remember you pay to park$$.
Recommended
Trip Type: Romance Review 11 of 459Guest did not leave a comment.
Recommended
Trip Type: Overnight Stay Review 12 of 459Outstanding...sleep and fly
What a view..I love the beds....
Recommended
Trip Type: Overnight Stay Review 13 of 459Guest did not leave a comment.
Recommended
Trip Type: Business Review 14 of 459Impressive!
Recent renovations were much needed and enjoyed. Great surroundings for an airport hotel!
Not Recommended
Trip Type: Family Review 15 of 459Don't Be Fooled!
When we pulled up to the gorgeous, grand lobby of the Sheraton Marine Tower, a crisply uniformed door man greeted us and promptly informed me that we were booked for the Sheraton Bay Tower, but not to worry, because the Bay Tower "has larger rooms and a better view." When we got to the Bay Tower, a third of a mile away, a less crisply uniformed valet told us, "the rooms are 30% larger, it's quieter and the veiw is better." I was apprehensive, because the lobby was obviously not as nice. What a rip off! The rooms are larger and the view is great, but the hotel is ancient, the decor is crappy, the only free wireless is in the lobby, which accounted for the huge crowd of briefcase people in the lobby. I ended up paying $12 for the pleasure of having in room internet access. I had booked the spa package, but the front desk knew nothing about it, and the spa knew nothing about it. After 5 phone calls and 2 visits to the front desk, they finally figured it out. By then, I said, "forget it", because the spa was a third of a mile away in the Marina Tower! Also a third of a mile away in the Marina Tower was the Starbucks, and the supposedly wonderful restaurants. The next morning, at breakfast in the lounge, we were directed to a stainless steel counter on which to check the boxes on the menu order cards. We were not allowed to sit down until we completed our order cards and handed them to the waiter, who entered it into the computer and then, finally, showed us to our table. Not sure why the silly forms can't be filled out while sitting at the table. It was just all very strange. If you book the Sheraton San Diego, make sure you are in the Marina Tower!! Do not let them trick you into going to the Bay Tower, it's not a nice hotel!
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