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Sheraton On The Falls, Niagara Falls, ON

Sheraton On The Falls

Star rating: 4.0 of 5
5875 Falls Ave
Niagara Falls, ON, L2G3K7, CA
866-539-0036
Average Rating
4.3
Recommend
90%
402 Guest Reviews

from $95.00

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This rate first available on Wednesday, Nov 25

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Review Details for Sheraton On The Falls:

  • 90% Recommend
  • 4.3 Average Rating
  • 402 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.3
Room Comfort
4.3
Room Cleanliness
4.4

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All Trip Types
(402 ratings)
Average Rating 4.3 of 5
Business
(3 ratings)
Average Rating 4.7 of 5
Romance
(114 ratings)
Average Rating 4.3 of 5
Family
(177 ratings)
Average Rating 4.3 of 5
With Friends
(36 ratings)
Average Rating 4.2 of 5
All Others
(70 ratings)
Average Rating 4.3 of 5

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Next Next Page 1 of 27 Previous Previous
Trip Type: Romance Review 1 of 403
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 2 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location and good value

Our stay at the Sheraton on the Falls was great. I booked a Falls View room and our 15th Floor room had a great view of the American Falls! The hotel is located next to the Rainbow Bridge. So you can actually walk across the bridge to the U.S. to visit the Niagara Falls State Park in New York. We ate in the restaurant for breakfast once having the breakfast buffet. We also had the dinner buffet once. The food was a little pricey but good.

 
Trip Type: Family Review 3 of 403
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 4 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 5 of 403
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Decent Hotel

Pros: Great location, very comfortable beds, generally pleasant staff, clean rooms. Cons: Buffet was overpriced, window in the room had a broken handle (had to use pliers to open and close), hotel lighting very dim, hotel in general could use updating, when we arrived the staff failed to tell us the water park (which they adamantly boast as one of the greatest attractions of the hotel) would be closed on certain days of our stay. had we known we would have visited the park earlier in the week. Conclusion: For the price we paid, we left generally satisfied with the stay.

 
Trip Type: Romance Review 6 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent views of the Falls

We had a wonderful experience at this hotel. Check-in was a snap and since parking is around the corner in a garage they have spots to park near the front door while you check in and get your luggage in the room. We booked a deluxe king with falls views and got a room on the 22nd floor (the very top) with a deck that looked out on the falls. The deck was fantastic -- I recommend getting a room on one of the top three floors so you have one. The hotel is located near the rainbow bridge (border crossing) and is closer to the American Falls. However, it was only a short walk to the Horseshoe Falls. We loved our stay!

 
Trip Type: Special Event Review 7 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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HOTELS

Excelent location and excelent customer services. The only concern is the cost and process in the parking. For example if you used the parking in the first nigh the hotel charge to the rest of your days in the hotel used or no used. But excelent location, I have a Full Falls View room are under my expectations, excelent view to the Niagaras Falls

 
Trip Type: Romance Review 9 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 10 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 403
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Overall... Good Stay, Good Time

Overall, everything was pretty good with the hotel. The view wasn't exactly what we had expected, but we could still see the Falls and take good pictures. It was nice just sitting by the window and looking at the Falls. One complaint... the bathroom could have been cleaned a little better. There was stuff in the toilet like it hadn't been flushed after it was cleaned. There was dark hairs all over the wall in the shower (looked like a bear showered in there!). But overall, the hotel was clean, staff was friendly, it was quiet, in a good location (short walk to all attractions), and we had a good time.

 
Trip Type: Romance Review 12 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding!!!

The hotel staff were very kind and even let us check in a little early since be arrived earier then planned. The room was very clean and had the perfect veiw. I would recommend this room to anyone and the price is very reasonable due to the cleanliness, comfortableness, and location. It was perfect we didnt want to leave!!

 
Trip Type: Romance Review 13 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent Hotel

Perfect example of what you want when staying at a nice hotel. Every person we talked to, from the valet people to the people at the registration desk, were as cordial and friendly as you could possibly expect. Room was very clean decorated in a style reminisce of the 40's. We had a city view and were high enough to "view" the city. Sure, the falls view would have been nicer, but then, probably more expensive. We at at the hotel restaurant on the 14th floor for breakfast. Staff were exceptional, and the view of the falls terrific! Would stay there again in a heartbeat. I wouldn't even consider staying anywhere else in Niagara Falls.

 
Trip Type: Romance Review 14 of 403
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Absolutely Perfect

This hotel must have the best view available! We tested views from several locations and this was jaw dropping. It's location is perfect also, it has an indoor walkway connecting to all the stores and restaurants as well as the parking deck. There is complimentary internet service available in the lobby. Also a Starbucks is located in the lobby, very convenient! It's less than 5 minutes to anything and everything! My husband and I were so pleased with this hotel we will be staying there every single time. We plan to try and return as often as possible. You never even need to leave your room to experience the falls. All I can say is....perfect!

 
Trip Type: Family Review 15 of 403
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Amazing view

Great view from the room and restaurant - perfect for short stays. Perfect location.

 
 
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