Sheraton Houston Brookhollow At I-610 and Hwy 290

No complaints

No complaints! For the price, it was great.

Old hotel...but Nicely updated!

The staff was very nice and the pool area was nice. Loved the starbucks coffee in the room.

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Nice clean rooms at a fair price.

Room was big and clean. Hotel was nice and quiet. Hotel is a little hard to get to, but overall a very pleasant experience.

Getaway

This was my 2nd visit to the hotel in 3 months and it has proven to be a good decision. The rates are excellent for what is offered and the hotel met my needs as a writer.

Great room for the money

Great place to stay with a little touch of 5 star hotel. Needs improvement in out door pool, but overall the best place i've been for the money...

Very nice

for the money you pay it is very nice and comfortable

Outstanding Hotel, but service from front-office was below acceptable standard.

We called to inform the hotel that we would arrive in town after 1a.m. We got there at about 1:30a.m. and there was no-one at the front desk. We called the hotel number, called out at the desk and still, no-one. My husband finally called another Sheraton in Houston and found a nice lady who somehow managed to track down someone who tracked down the fellow on duty. We waited in the lobby for 45 minutes before he came out, whereupon he proceeded to lie that he was at the back doing the audit and would have heard us if we'd called - and that he'd been back there for less than 20 minutes. Needless to say, we were not amused. When my husband informed the manager, all he said was "ok. we'll tell him". My husband finally told him that that was NOT an acceptable response and that we wanted some sort of compensation. He promised to give us an upgrade and a good deal on our next stay in Houston... we're yet to see if he keeps his word. Apart from that unpleasantness, the hotel was clean and very comfortable. We didn't stay in the area much, so no comment about the surrounding area. It was definitely a fantastic deal.

great hotel but

hotel was nice but not much open from 2-5 and drinks out of vending machine.

Outstanding Hotel

This hotel was wonderful, from the staff to the service. I got my moneys worth. This hotel i would recommend to anyone.. Will stay again when I visit again!!!

Guest did not leave a comment.

Outstanding Hotel

VERY NICE BEDS. Clean pool.

Excellent value

The hotel was very nice and clean. Our room was in excellent condition, and we found the service to be top-notch during our short, 2-night stay. I would recommmend this particular hotel for the overall cleanliness and great value. Looking for a trouble-free, tidy, comfortable place in which to stay? Look no further.

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