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Sheraton Fisherman's Wharf, San Francisco, CA

Sheraton Fisherman's Wharf

Star rating: 4.0 of 5
2500 Mason St
San Francisco, CA, 94133
866-539-0036
Average Rating
4.1
Recommend
80%
266 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for Sheraton Fisherman's Wharf:

  • 80% Recommend
  • 4.1 Average Rating
  • 266 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.1
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(266 ratings)
Average Rating 4.1 of 5
Business
(40 ratings)
Average Rating 3.8 of 5
Romance
(57 ratings)
Average Rating 4.1 of 5
Family
(64 ratings)
Average Rating 4.2 of 5
With Friends
(39 ratings)
Average Rating 4.3 of 5
All Others
(66 ratings)
Average Rating 4.2 of 5

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Next Next Page 1 of 19 Previous Previous
Trip Type: Family Review 1 of 271
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great location

Very convenient for walking to restaurants, catching the cable car, view of the bay. Pretty small room but very clean. Took advice to park in the public parking lot just west of the hotel and paid $25 a day instead of $50 a day at the hotel. Close to Chinatown and really good Italian restaurants.

 
Trip Type: Family Review 2 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wow!

This hotel more than met our expectations. Not only was it in a convenient location (the only places we drove were to the zoo and the Golden Gate Bridge) but the service was excellent. I would agree with the other reviewers that the price for parking was a little steep but fortunately we were comped our parking on our stay - just one of the many reasons I was impressed with customer service. They really took care of you, the room was extremely clean and everyone in the hotel was smiling and ready to help - not something you find every where these days! Definately would recommend this hotel!

 
Trip Type: Romance Review 3 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Overnight Stay Review 4 of 271
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Not the Hotel if you're there on Business

We checked in and had to by 45 dollars per day for parking. The Valet attendant was not present so we had to park our own car TWICE! You can't get out of the parking lot without a validation from the valet attendant. he was nowhere to be found. Needed to use the Business center for printing and faxing around midnight. The Fax machine was turned off. Went to find the front desk attendant or concierge... ah, NO ONE was working the desk. I yelled, I hollered for Any employee that worked in the building... no one answered. I could have walked out the door with the fax machine and no one would have noticed.

 
Trip Type: Overnight Stay Review 5 of 271
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 6 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money.

Very nice, we are coming back in January.

 
Trip Type: Romance Review 7 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 8 of 271
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
1.0
Room Cleanliness
4.0
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Terrible Room Configuration

The hotel itself is clean and nice, but the rooms are poorly insulated and configured, so we heard people partying at the outdoor bar ALL NIGHT. The rooms also have light colored drapes, so the hotel outdoor lights keep the room bright all night long. Barely slept - not worth the money! It may have been a frat party.

 

Not Recommended

Trip Type: Special Event Review 9 of 271
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (1)
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Parking Cost is Outrageous

The cost for parking came to almost double the price quoted when booked, it was more then a third of the cost of the hotel room. Ridiculous!

 
Trip Type: Special Event Review 10 of 271
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel

Hotel has spacious rooms, convenient location. Everything was very clean, service good.

 
Trip Type: Family Review 11 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 12 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Perfect location, Great hotel

As above, the hotel is located one block off of Pier 39 - very clean - helpful and courteous staff - great value....hope you have a great stay, enjoy!

 
Trip Type: Romance Review 13 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 14 of 271
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 15 of 271
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Outstanding Hotel

My husband and I stayed at this hotel about 10 years ago. It had been remodeled and enlarged. The decor is just beautiful. We were impressed. Service and staff was great. Very glad we went back and would return to this hotel again. It was in walking distance of Fisherman's Wharf and Pier 39.

 
 
Next Next Page 1 of 19 Previous Previous

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