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Sheraton Dallas Hotel, Dallas, TX

Sheraton Dallas Hotel

Star rating: 4.0 of 5
400 Olive St
Dallas, TX, 75201
866-539-0036
Average Rating
4.0
Recommend
79%
235 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Sheraton Dallas Hotel:

  • 79% Recommend
  • 4.0 Average Rating
  • 235 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.9
Room Comfort
4.2
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(235 ratings)
Average Rating 4.0 of 5
Business
(53 ratings)
Average Rating 4.0 of 5
Romance
(23 ratings)
Average Rating 4.2 of 5
Family
(12 ratings)
Average Rating 3.8 of 5
With Friends
(38 ratings)
Average Rating 4.2 of 5
All Others
(109 ratings)
Average Rating 3.8 of 5

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Next Next Page 1 of 17 Previous Previous
Trip Type: Special Event Review 1 of 242
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 2 of 242
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good rooms bad food

The rooms are comfortable, modern and roomy. all the accomodation is what you want. I just prefer boutique hotels. This place is huge. The restaurant is really lacking in any imagination or even honesty in the menu. Stay here if you want, don't eat here!

 
Trip Type: Not Provided Review 3 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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MY STAY AT THE GREAT SHERATON DALLAS HOTEL

ON NOV 7, 2009 I STAY AT THE SHERATON DALLAS HOTEL.IT EXCEEDED MY EXPECTATION.THE STAFF WAS GREAT. THE ROOM WAS TO DIE FOR.BEING A MILITARY WIFE MOVEING EVERY 24 MONTH.WE HAD NEVER CHECK IN A HOTEL THAT HAD GREAT STAFF LIKE THE SHERATION DALLAS HOTEL. AND I HAVE LIVE AROUND THE WORLD.THANK YOU SHERATON DALLAS FOR MAKING US FEEL WELCOME.

 
Trip Type: Business Review 4 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great overall experience

This hotel surpassed my expectations. From great food in the sports bar to a very nice and courteous staff, I had a great stay. Having an HD tv in the room wasnt too bad either.

 
Trip Type: Business Review 5 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 6 of 242
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
1.0
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Good service & accommodations, but dirty room killed it all

The restaurant & bar staff were very friendly and provided great service. The environment and furnishings were plush. We encountered a couple of issues though, one minor & one major. The minor issue was that they had no record of the breakfast which was included in the rate we booked. The guy who checked us in said it was no problem and promptly added the breakfast to our booking, but it was a bit annoying that it wasn't already noted. The major issue was the cleanliness of the room. At first we found plastic shirt stays on the floor (no big deal), but when we found toenail clippings, it proved a bit much. No excuse for it. Disgusting. We won't stay again.

 

Not Recommended

Trip Type: Not Provided Review 7 of 242
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Terrible Service

It was next to impossible to get someone on the phone for anything. It took over five minutes of the phone ringing to get the hotel operator to answer the phone. Front desk wasn't any better. Asked for extra towels, never showed up. Parking charges were inappropriate and should be included in room charge. Good location, but not worth the price. Will not stay here again. Only good thing at the hotel was the bar/grill downstairs.

 

Not Recommended

Trip Type: Business Review 8 of 242
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 9 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fantastic Hotel

the staff was very friendly they were willingly to help out in any way there were plenty of areas near by to visit the dart was accessible to all directions thanks again for a wonderful stay

 

Not Recommended

Trip Type: Business Review 10 of 242
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good

Good service, clean, nice all that. Every thing you could possibly want or use costs and they don't mind running up the bill for it either! Parking, internet, food is expensive, take lots of small bills they expect tips for everything under the sun!

 
Trip Type: Special Event Review 11 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 13 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 14 of 242
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel

I had the option for a very good price and I think it was more than worth it..! it sits on downtown Dallas, you can get there from the airport and back on a share ride for US$30, it is on walking distance or cheap taxi fare from the most important Dallas hotspots and landmarks. This was a romantic getaway and we both enjoyed it to the fullest, I'll do it again..!

 
Trip Type: Business Review 15 of 242
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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sheraton value

solid overall experience

 
 
Next Next Page 1 of 17 Previous Previous

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